Punta Cana Romantic Holidays

I had a wonderful stay at this massive and beautiful resort, which offers a great balance of grand scale and genuine hospitality. The staff throughout the property are incredibly friendly and attentive, though I would suggest that the restaurant servers have a stronger command of English to help the ordering process run more smoothly. I would also love to see the resort expand their menu to include more vegetarian and vegan options, as the current selection is a bit limited. The adults-only side of the resort is particularly impressive—it’s peaceful, quiet, and the perfect place to unwind. I also highly recommend taking advantage of the on-site professional photographers if you want high-quality photos to remember your trip. Overall, it was a fantastic experience that I would definitely recommend to others.

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

The whole experience was magical! The rooms, the people and their hospitality was unimaginable. We will definitely be going back there! A special mention of Ryan and Abby who do exceptional work in making each and every guest feel more than welcomed and acoomade all their requests.

I always love it here. Staff amazing. Food very good. Resort is beautiful.

Friendly staff and great food.

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

The whole experience was magical! The rooms, the people and their hospitality was unimaginable. We will definitely be going back there! A special mention of Ryan and Abby who do exceptional work in making each and every guest feel more than welcomed and acoomade all their requests.

I always love it here. Staff amazing. Food very good. Resort is beautiful.