West London Romantic Holidays

Room was great but could have done with more coffee and milk. reception staff were very lovely, dinner beautiful, breakfast great and Sumera in particular was delightful, attentive and kind, really lovely stay 😍

Great one night stay, room was fantastic and the receptionist was very welcoming

The property is cozy and well appointed. The staff were beyond delightful. It was a joy staying there. Beds were super comfortable and room nicely appointed. I would return to this same property on our next visit to Richmond.

Very welcome as soon as we entered the hotel. Everything was explained and nothing was to much trouble. The room was spotless and the bed was very comfortable. Excellent extras in the room . The only downside was the toilet and even though it was obscured glass cubicle it was slightly off putting knowing your silhouette was outlined whilst …….doing your business. Apart from that highly recommended hotel , great stay .

This hotel was lovely. I arrived late and felt flustered, but Asif on reception handled everything calmly and upgraded my room, which made a huge difference. The food tasted excellent. Service felt warm and efficient throughout my stay. Access to the spa was a real bonus and helped me unwind. I left feeling looked after and refreshed.

Nice place with good rooms But cleaning is not good for guests staying more than one night.

This hotel was lovely. I arrived late and felt flustered, but Asif on reception handled everything calmly and upgraded my room, which made a huge difference. The food tasted excellent. Service felt warm and efficient throughout my stay. Access to the spa was a real bonus and helped me unwind. I left feeling looked after and refreshed.