West Bergen Ski Holidays

Room was spotless, good staff

Everything was great

Room was very clean, I was disappointed that the hotel didn’t offer lounge service during our 4 day stay. We were told that the lounge was closed because” the staff person called off work. “ Also coffee was cold and when I asked for fresh coffee was advised “we just made it” Pool was nice and clean but water freezing. It’s not too far from nyc but lack of hotel shuttle from airport was a bummer as well. If you’re on a budget yes great stay! If you have wiggle room stay somewhere more hospitable

Room was spotless, good staff

Everything was great

Fix light, toilet paper roll, bed to low to the ground unless I got a handicap room by accident. Shower curtain doesnt close, although pics on site showed glass doors. Tub didn’t drain. Staff were very friendly

Room was very big and comfortable

Overall, it was clear that the hotel was tired and a little run-down. Our room was clean, but there were noticeable mold spots on the ceiling tiles in the bathroom, a shaky, broken main door that had been obviously repaired, and a lack of hot water, which made it challenging to enjoy the couple of nights we stayed there. Still, luckily, it was available and a short bus ride to NYC. I would stay there again in a pinch, but it was definitely on the cusp of questionable in my book.