Isla Contoy Ski Holidays

Staff is outstanding. The property is being renovated but was hardly noticeable except for the access to the beach.

Espectacular el hotel, las instalaciones, mucha privacidad en las villas, excelente servicio del personal, demasiado atentos y la comida deliciosa! La playa esta muy padre y es un ambiente 100% fsmiliar

The food and restaurants are outstanding. The hosts are genuinely caring, and the quality of the food exceeded my expectations. There are outdoor grill stations every day, and the meals are not only delicious but also feel fresh and healthy. The swimming pools are beautiful, plentiful, and exceptionally clean. Overall, this truly is a great place to stay. That said, our experience at reception was disappointing. We were initially assigned a room that we did not book ,the worst room on the ground floor,described as a “garden view,” which it clearly was not. We had to spend one night there before finally being moved to the room we had paid for. During this time, we were told no other rooms were available, even though multiple rooms were clearly available on booking websites. Aside from this issue, the atmosphere among guests is wonderful. Everyone seems calm, respectful, and pleasant to be around, which adds to the overall experience.

New Hotel well maintained, Service was so-so , they seemed to be overwhelmed. Stayed for NYE. Staff was friendly. The tipping seemed to be excessive for a all inclusive. Food concepts was really good but the execution was average. Good Property but they have to work on the details and improve the overall experience. For the right price it could be a good value.

Great experience. Recommend 100% Went there with the family and everyone had a great and relaxing time..

The food and restaurants are outstanding. The hosts are genuinely caring, and the quality of the food exceeded my expectations. There are outdoor grill stations every day, and the meals are not only delicious but also feel fresh and healthy. The swimming pools are beautiful, plentiful, and exceptionally clean. Overall, this truly is a great place to stay. That said, our experience at reception was disappointing. We were initially assigned a room that we did not book ,the worst room on the ground floor,described as a “garden view,” which it clearly was not. We had to spend one night there before finally being moved to the room we had paid for. During this time, we were told no other rooms were available, even though multiple rooms were clearly available on booking websites. Aside from this issue, the atmosphere among guests is wonderful. Everyone seems calm, respectful, and pleasant to be around, which adds to the overall experience.

Espectacular el hotel, las instalaciones, mucha privacidad en las villas, excelente servicio del personal, demasiado atentos y la comida deliciosa! La playa esta muy padre y es un ambiente 100% fsmiliar

New Hotel well maintained, Service was so-so , they seemed to be overwhelmed. Stayed for NYE. Staff was friendly. The tipping seemed to be excessive for a all inclusive. Food concepts was really good but the execution was average. Good Property but they have to work on the details and improve the overall experience. For the right price it could be a good value.

Beautiful hotel. Love the arts.

New hotel, good restaurants, lots of pools and staff was great.

New Hotel well maintained, Service was so-so , they seemed to be overwhelmed. Stayed for NYE. Staff was friendly. The tipping seemed to be excessive for a all inclusive. Food concepts was really good but the execution was average. Good Property but they have to work on the details and improve the overall experience. For the right price it could be a good value.