Palm Springs Hotel Guide - Casino Hotels in Palm Springs, California

"The property in general is nice but in need of an upgrade. Worn carpets, worn bathroom fixtures, no USB ports. In addition to the resort fee there’s a $30/night parking fee. The property is charging premium prices for just sub par facilities. Most 3 star hotels are much nicer than this Hyatt. "

"Place and location are great. Easy walk to all restaurants. "

"For an affordable old school property it has all that you need for a pleasant PS experience."

"Very nice hotel and location is amazing. "

"Family friendly "

"The property was average if you are spending just a weekend it is great. When we entered our room there was a smell coming from bathroom we could not make it out what it was. The showers were too small and in that small space they put up racks for shampoo and conditioner which could have been next to shower. "

"The hotel staff were friendly and helpful. The room was large and the balcony was nice, even though there was chipping paint on the floor. The pool was good altough the bar service was not operating. In fact, the bar was not staffed during the day which was an inconvenience while at the pool. The location is perfect. The shuttle service was an added plus. "

"I stayed there over spring break, so it was fully booked. The check in took hours as they weren't done cleaning my room until well after check in time. pool closed at 8pm too early for our liking, no kids allowed at the jacuzzi, which was not stated on website and was very disappointing considering I went with kids. We went to shower after the pool and the SHOWER DID NOT WORK! The customer service started going down hill immediately. they sent a man who "fixed" it. it worked for one shower, and then broke again! I called and waited for the man to come back and he never showed. We went to dinner late and smelling like chlorine, very uncomfortable. we then came back late and tired and asked for the man to come fix the shower again but never showed again. They said he'd come 1st thing in the morning, never came. We left a complaint with Justin at the front desk since I was told that "the manager doesn't speak to customers". My brother and his family stayed there the same night and their air conditioning didn't work, same guy was sent to fix it, and complete lack of customer service, rude, and negligent. It looks nice from the pictures but the staff is rude, and the place is falling apart. Trust me and try elsewhere for a good time."

" cleanliness issues"