4 Star Hotels in Grantham, England

"The breakfast was fresh and good standard. Sausages were nice and a level above the usual catering tat you usually get at hotels. Staff were good and pleasant. The actual booking and stay was a SHAMBLES. The hotel had OVERBOOKED THEMSELVES. I had booked a room with a queen bed and the room was given to another customer before I got there. That’s completely wrong and disgusting. Also it’s very incompetent of a hotel to overbook themselves. I am not comfortable in a single bed, which is what I was given. I would think twice about staying here again after the utter mess up of this. I only booked a night and a large, comfortable bed and I didn’t have a comfortable night at all. The Holiday Inn would be where I’d choose to stay another time. "

"Superb………………,,., Excellent"

"Lovely hotel with great facilities and location."

"Stayed here many of times and never disappoints."

"Clean room and friendly staff"

"Friendly helpful staff. Free parking. Quiet room. Good night sleep and delicious breakfast buffet. "

"The hotel was fine other than the fact that the earliest check-in time is 1500 and we arrived at 1520 but our room wasn't ready. This isn't acceptable when you have plans to meet up with people. Check out is at 11am so there is plenty of time to prepare rooms for new arrivals. There are two lifts but they both don't seem to work all the time. As this hotel was recently re-branded I would expect issues such as these to be dealt with before reopening. The rooms were clean and a decent size and one of the ladies at the breakfast buffet was particularly friendly & helpful. "

"A lovely stay, will stay again."

"The hotel is undergoing what appears to be a paint refresh, so this probably clouded my judgement slightly. That said, the staff were very helpful and accommodating. The room was ok, but dresser doors wouldn’t close, paint was chipped and generally it looked well worn. The hotel location is great and the nearby restaurants are well worth a visit. The bed was very comfy so that’s a plus. Overall our experience was good, but could have been better."