4 Star Hotels in West End, Ottawa

"Perfect location for exploring Ottawa "

"Nice size room, great staff, clean rooms, pool, gym. Right downtown Ottawa. "

"Very nice rooms and great location for seeing museums and other attractions in the area. Staff was very welcoming. "

"Promise (Lisa & the front desk crew were amazing! "

"Great location!"

"The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity. "

"Had a wonderful stay. The property is very nice. We took advantage of the spa services and the pool. In the summer the pools get very busy so you need to ensure to get there early. Ate dinner and breakfast at the restaurants and all meals were great. Wonderful relaxing hotel to visit for a perfect weekend getaway. "