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"Room was good. Confused as towels and tea cups changed, bin emptied but beds remained unmade?"

"The Shankly is 100/ish years old? So it’s not going to be a pristine perfect condition facility the bathroom with the waterfall shower is great except for water temperature it was not even remotely hot. I also desperately needed grab bars I had such difficulty getting in and out of the shower and bathtub. I also wished there was soft close toilet seat"

"All the staff went beyond customer service standards. No bar but a complimentary drink to welcome and a fridge to keep bought drinks cool, so saved money. Near busy bars, shops and restaurants but the room was spacious and quiet. Would definitely use this hotel again and thoroughly recommend."

"Excellent value. The hotel staff were very helpful, the rooms were excellent, clean and very comfortable and the pool was an added benefit bonus. Good breakfast too. "

"Lovely hotel. Very central "

"Given its position in the city centre this was literally one of the quietest hotel rooms I have stayed in. Great location and really nice hotel"

"We only stayed overnight and didn’t use any of the hotel facilities other than buying a late night snack. The hotel is really nice with the nautical theme throughout. Great location. Would definitely stay here again and probably eat in the hotel next time"

"The hotel was absolutely amazing definitely will be going back went there for me and my partner birthday weekend absolutely recommended couples to go for a break, service is outstanding very polite staff breakfast was very tasteful brought a pack on site which was prosecco and chocolates with petals absolutely made up food was delicious and drinks was perfect "

"Really high quality bedroom "