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Reviews of Faro Boutique Hotel

3 out of 5
Faro Boutique Hotel
Rua do Bocage, 66, Faro

Reviews

8.4

Very good

Rating 10 - Excellent. 201 out of 563 reviews" "
Rating 8 - Good. 268 out of 563 reviews" "
Rating 6 - Okay. 67 out of 563 reviews" "
Rating 4 - Poor. 18 out of 563 reviews" "
Rating 2 - Terrible. 9 out of 563 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Erika

Liked: Staff & service
Disliked: Amenities
Excellent location in a nice part of town.
Stayed 3 nights in Apr 2024
Response from Nuno Gonçalves - Hotel Manager on 26 Apr 2024
Dear Erika,Thank you for your stay and for your feedback.Hope to have you back in a near future.Best regards,

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
We had upgraded to a larger room and it was well worth it. We had a large sitting area with a couch and comfortable chair. The room had 4 closets, some with shelves, so there was plenty of room for clothes. The only issue we had was that the electric curtain meant to provide privacy in the glass walled bathroom didn’t work. The breakfast was good but there were no eggs, and the only hot item was pancakes from a pancake machine. The location was great as it was just outside the walls of the old city and we could walk to restaurants and the waterfront.
Stayed 4 nights in Apr 2024
Response from Nuno Gonçalves - Hotel Manager on 22 Apr 2024
Dear Carole,Thank you for your stay and for your complete feedback. Hope to have you back in a near future.Best regards,

10/10 Excellent

Xiaolin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our expectation
Stayed 1 night in Apr 2024
Response from Nuno Gonçalves - Hotel Manager on 15 Apr 2024
Dear Xiaolin, Thank you for your stay and for your fabulous feedback.Hope to have you back some day!Best regards,

6/10 Okay

Garry

Travelled with partner
Disliked: Property conditions & facilities
Great for quick overnight stay but paper thin walls - could hear everything the couple next door said as they altered travel arrangements - recommend you turn your tv on to mask. Convenient cafe and comfy couches in the lobby. Good location in Faro - everything walkable and short ride to the airport, bus or train station.
Stayed 1 night in Mar 2024
Response from Nuno Gonçalves - Hotel Manager on 25 Mar 2024
Dear Garry,Thank you for your stay and for your feedback.Hope to have you back.Best regards,

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Very nice friendly staff, good location. Quick walk to everything. Very good breakfast for such a small hotel. Room was very small, basic amenities and the walls were very thin. Could hear everything through the walls and from downstairs as i was on the girst floor. I enjoyed my stay though.
Stayed 4 nights in Mar 2024
Response from Nuno Gonçalves - Hotel Manager on 17 Mar 2024
Dear Sarah,Thank you for your stay and for your feedback.Hope to have you back in a near future.Best regards

8/10 Good

Aoife

Liked: Staff & service, amenities
Great location and value
Stayed 3 nights in Feb 2024
Response from Nuno Gonçalves - Hotel Manager on 9 Feb 2024
Dear Aoife, Thank you for your stay and for your feedback.Hope to have you back in your next visit to Faro.Best regards,

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Nuno Gonçalves - Hotel Manager on 28 Jan 2024
Dear Lee,Thank you for your stay and feedback.Best regards,

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean, great location.
Stayed 3 nights in Jan 2024
Response from Nuno Gonçalves - Hotel Manager on 17 Jan 2024
Dear Claire, Thank you for your stay and feedback.Hope to have you back in a near future.Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay.
A really lovely little hotel surrounded by good eateries and close to the old town and the centre. The staff were cheerful, friendly and helpful, breakfast was good, the cleaners did a remarkable job daily. I worry about the environment, so I’d like to see some measures like not putting cutlery in paper bags, having hand gel in a bottle rather than bars of soap, only washing towels when needed. I also hate a shower / wet room set up.
Stayed 4 nights in Jan 2024
Response from Nuno Gonçalves - Hotel Manager on 8 Jan 2024
Dear guest,Thank you for your stay and for your feedback.We do have been changing procedures to help the environment, such has changing the shower gel dispensers, changing every light to LED. Indeed we need to change the soap bars to hand gel in a bottle. it will be the next step. Regarding the papel bags, it is a safety measure because it put the cuttlery desinfected inside of it.Hope to have you back in a near future.Best regards,

2/10 Terrible

Casper

Liked: Cleanliness
Disliked: Staff & service
Avoid at all costs!
Beware of this hotel! Despite my reservation stating payment at the hotel, they insisted on payment three days before arrival or else threatened to cancel the reservation. They quoted "hotel policy" and an incredibly dubious interpretation of the 48 hour free cancellation policy. Had I known this would happen, I would definitely have chosen another hotel. On check-in the front desk person was surly and unhelpful. We had to choose a fixed slot for breakfast! The room was so tiny that, after fitting in a standard double bed, there was only space for a bedside table on one side. That was also the only side with a reading light. The bathroom walls are made of glass, with only a loose plastic screen screening it off from the bedroom.
Stayed 1 night in Dec 2023
Response from Nuno Gonçalves - Hotel Manager on 8 Jan 2024
Dear Casper,THank you for your stay and for your feedback.We apologise for not exceeding your expectations.Best regards,

8/10 Good

Anne

Liked: Cleanliness, staff & service
We arrived on New Years Eve to a
Stayed 1 night in Dec 2023
Response from Nuno Gonçalves - Hotel Manager on 8 Jan 2024
Dear Anne,Thank you for your feedback and for your stay.If possible, please complete the text as we would love to know about your experience.Hope to have you back in a near future.Best regards,

8/10 Good

Christine, Port McNeill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the old town or into town, lots of cafe’s around the hotel and enjoyed the rooftop.
Stayed 5 nights in Nov 2023
Response from Nuno Gonçalves - Hotel Manager on 30 Dec 2023
Dear Christine,Thank you for your feedback and for your stay.Hope to have you back in a near future.Best regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in a quiet part of Faro. I was able to get to anywhere within 10 minutes walk. Perfect location
Stayed 2 nights in Nov 2023
Response from Nuno Gonçalves - Hotel Manager on 5 Dec 2023
Dear Karen,Thank you for your stay and for your perfect feedback.Hope to have you back in your next stay in Faro.Best regards,

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The staff was nicely and accommodating. The hotel is central, new and well maintained.
Stayed 1 night in Nov 2023
Response from Nuno Gonçalves - Hotel Manager on 18 Nov 2023
Dear Viviana, Thank you for your stay and for your lovely feedback.Hope to have back soon.Best regards,

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and efficient. Great breakfast, well worth having .
Stayed 3 nights in Nov 2023
Response from Nuno Gonçalves - Hotel Manager on 13 Nov 2023
Dear Laura,Thank you for your excelent feedback and for your stay.Hope to have you back again.Best regards,

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, friendly staff, clean rooms. We showed up about an hour before check-in but the staff allowed us access to the room early which was greatly appreciated. We had a drink on the rooftop terrace one evening, the view was amazing. The only negative to the room would be the glass wall between the washroom and bed, even with the blind down you could still see into the washroom if you were laying on the bed. There was also no fan in the washroom. All and all though we enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from Nuno Gonçalves - Hotel Manager on 6 Nov 2023
Dear Nicole, Thank you for your stay and for your feedback. Hope to have you back in your next stop in Faro!Best regards

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
A good clean hotel with friendly staff & reasonably priced. Only downside was roadworks directly outside front entrance.
Stayed 3 nights in Oct 2023
Response from Nuno Gonçalves - Hotel Manager on 5 Nov 2023
Dear Clifford,Thank you for your stay and for your feedbackIndeed they start a roadwork without our knowledge, and we just hope it finishes as fast as possible.Hope to have you back in a near future.Best regards,

6/10 Okay

Diane Street and Mrs Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities
Did not like the glass bathroom doors no privacy could hear everything and the blind was not that good Headboards and setees worn white floor very marked need replacing
Stayed 3 nights in Oct 2023
Response from Nuno Gonçalves - Hotel Manager on 18 Oct 2023
Dear Mrs Diana and Mrs Margaret,Thank you for your stay and for your feedback.We apologise for not exceding your expectations.Best regards,

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in Faro
Faro boutique hotel’s location is amazing. Just few blocks fro Vila Adentro the historic downtown. The hotel has all you need. Rooms are adequate and comfy. We did not use breakfast option but looked good. The room has a coffee machine which is very helpful. The staff was very helpful when checking in a little early.
Stayed 1 night in Oct 2023
Response from Nuno Gonçalves - Hotel Manager on 14 Oct 2023
Dear Alvaro,Thank you for your stay and for you fabulous feedback.Hope to have you back in your next Stop in Faro.Best regards,

6/10 Okay

Lucie

Location was nice but hotel was basic and nothing to write home about
Stayed 1 night in Oct 2023
Response from Nuno Gonçalves - Hotel Manager on 10 Oct 2023
Dear Lucie, Thank you for your stay and for your feedback.Best regards

10/10 Excellent

Arvin Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception were very nice. The lady is very helpful. She recommends where to go to visit and nice restaurant to eat. It’s quite area and easy to reach by foot. The breakfast is very basic. Discovered just across the hotel, there is a place where you can eat good food and pastries in an affordable price.
Stayed 1 night in Oct 2023
Response from Nuno Gonçalves - Hotel Manager on 4 Oct 2023
Dear Mr. Arvin Jose, Thank you for your stay and for your marvelous feedback. Hope to have you back in your next stay in Faro.Best regards,

10/10 Excellent

Adela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Sep 2023
Response from Nuno Gonçalves - Hotel Manager on 25 Sept 2023
Dear Adela,Thank you for your stay with us and for your feedback!Hope to have you back in your next stop in Faro.Best regards,

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little boutique hotel is so cute! We stayed on the third floor...the elevator is very slow but we just took the stairs when we didnt have our luggage with us. The free breakfast was great. They have a cute little pancake maker and fresh squeezed OJ. They had a variety of meat and cheese, breads and croissants and muffins or tarts. The coffee was great. The room had a good sized bed and the bathroom was very clean. Shower was great and spacious. Patking was not included but we managed to find street parking that was free on the weekends. The staff were super friendly and the location was very close to all the tourist areas. A great place for a getaway.
Stayed 3 nights in Sep 2023
Response from Nuno Gonçalves - Hotel Manager on 25 Sept 2023
Dear Pamela,Thank you for your stay and for your amazing feedback! Hope to have you back in a near future.Best regards,

10/10 Excellent

Tracey, Toronto

Business traveller
Very walkable and close to everything. I was only here for one night but was happy with it all.
Stayed 1 night in Sep 2023
Response from Nuno Gonçalves - Hotel Manager on 24 Sept 2023
Dear Tracey,Thank you for your stay and for your fabulous feedback.Hope to have you back in your next visit to Faro.Best regards,

8/10 Good

Alberto, prince rupert

Travelled with family
Liked: Staff & service
Great location…actual hotel needs a bit of a makeover, staff were very helpful
Stayed 2 nights in Sep 2023
Response from Nuno Gonçalves - Hotel Manager on 13 Sept 2023
Dear Alberto,Thank you for your stay and for your feedback.Best regards

8/10 Good

lisa

Liked: Cleanliness, staff & service
Perfect location 👌 highly recommend local places cross road good food !
Stayed 3 nights in Aug 2023
Response from Nuno Gonçalves - Hotel Manager on 30 Aug 2023
Dear Lisa,Thank you for your stay and for your feedback!Hope to have you back in a near future.Best regards

10/10 Excellent

Ana

Stayed 1 night in Aug 2023
Response from Nuno Gonçalves - Hotel Manager on 21 Aug 2023
Dear Ana Thank you for your fabulous feedback and for your stay.Hope to have you back in a near future!Best regards,

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities
Excellent helpful staff, property could be freshened up
Stayed 2 nights in Aug 2023
Response from Nuno Gonçalves - Hotel Manager on 10 Aug 2023
Dear James,Thank you for your stay and for your feedback.Hope to have you back in a near future.Best regards,

8/10 Good

Lawrence, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
A good place and thanks to the kind people working there. They were great. This is a real good hotel. It is not luxury hence my four star eating. Location is good but not great but great does not really exist in Faro.
Stayed 3 nights in Jun 2023
Response from Nuno Gonçalves - Hotel Manager on 3 Jul 2023
Dear Lawrence, thank you for your stay and for your feedback. Hope to have you back in a near future. Best regards,

8/10 Good

Tashina

Liked: Staff & service
Stayed 4 nights in Jun 2023
Response from Nuno Gonçalves - Hotel Manager on 26 Jun 2023
Dear Tashina, Thank you for your feedback and for your stay.Hope to have you back in a near future!Best regards,

6/10 Okay

Charles

Disliked: Cleanliness, property conditions & facilities
Bathroom black mold … dirty floors
Stayed 2 nights in Jun 2023
Response from Nuno Gonçalves - Hotel Manager on 22 Jun 2023
Dear Mr. Charles,Thank you for your stay and for your feedback, It is not usual to have such problems, but if you did experience such problems, we truly apologise for it.Hope to have you back in order to check that it was not a normal situation.Best regards

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Water from shower causing some damage to surrounding area. Headboard worn.
Stayed 1 night in Jun 2023
Response from Nuno Gonçalves - Hotel Manager on 22 Jun 2023
Dear Mr. Peter, Thank you for your stay and for your feedback.Regarding the headboard, we apologise for it and we are changing them in all Hotel.Hope to have you back in order to see the changes!Best regards,

10/10 Excellent

Iraj

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and comfortable bed with excellent shower The staff spoke English and helpful specially Recardo was outstanding. I am staying here next time . Gandalf from San Francisco.
Stayed 5 nights in Jun 2023
Response from Nuno Gonçalves - Hotel Manager on 19 Jun 2023
Dear Iraj,Thank you for your fabulous feedback and for your stay.Hope to have you back in a near future!Best regards,

10/10 Excellent

Lynn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Faro Hotel was very clean and comfortable. Staff was friendly and very accommodating.
Stayed 1 night in May 2023
Response from Nuno Gonçalves - Hotel Manager on 14 Jun 2023
Dear Lynn,Thank you for your fabulous feedback and for your stay.Hope to have you back in a near future!Best regards,

6/10 Okay

IZABELA

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Our room was very dirty and small. The walls were very dirty especially in the bathroom. The bed was so uncomfortable and the pillow felt like I was sleeping on a rock. The worst part was that the toilet did not flush we reported the problem to the main desk and the problem was not fixed until our check out. I am very disappointed with this stay.
Stayed 1 night in Jun 2023
Response from Nuno Gonçalves - Hotel Manager on 14 Jun 2023
Dear Izabela,Thank you for your stay and for your feedback. we apologize for not exceeding your expectations.Best regards,

4/10 Poor

Audrey

Stayed 1 night in May 2023
Response from Nuno Gonçalves - Hotel Manager on 29 May 2023
Dear Audrey,Thank you for your stay and for your feedback. It very important to us to know what really happened in order to correct and evolve. We apologize for any inconvenience.Best regards

10/10 Excellent

Tadeusz

Stayed 4 nights in May 2023
Response from Nuno Gonçalves - Hotel Manager on 19 Jun 2023
Dear Tadeusz,Thank you for your fabulous feedback and for your stay.Hope to have you back in a near future!Best regards,

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff and close to dining options and tourist attractions
Stayed 2 nights in May 2023
Response from Nuno Gonçalves - Hotel Manager on 22 May 2023
Dear Tony, Thank you for your stay and for your feedback. Hope to have you back in a near future! Best regards,

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Nuno Gonçalves - Director Hotel on 15 May 2023
Estimado Sr. Felipe, Muito obrigado pela sua estadia e pela pontuação dada! Esperamos por si numa próxima visita a Faro.Atentamente,

10/10 Excellent

Stefano

Stayed 1 night in Apr 2023
Response from Nuno Gonçalves - Hotel Manager on 2 May 2023
Dear Mr. Stefano, Thank you for your stay with us and for your fabulous feedback. Hope to have you back in a near future.Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Portugal
Room small and light from bathroom wakes you up in middle of night when being used. Staff friendly and helpful. Great location
Stayed 1 night in Apr 2023
Response from Nuno Gonçalves - Hotel Manager on 26 Apr 2023
Dear Guest, Thank you for your stay with us and for your feedback. Best regards,

8/10 Good

Antonio

Stayed 2 nights in Apr 2023
Response from Nuno Gonçalves - Director Hotel on 15 May 2023
Estimado Sr. Antonio, Muito obrigado pela sua estadia e pela pontuação dada! Esperamos por si numa próxima visita a Faro.Atentamente,

10/10 Excellent

rosann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Rooms could use a bit of an update. Main lobby very clean and tidy.
Stayed 2 nights in Mar 2023
Response from Nuno Gonçalves - Hotel Manager on 28 Mar 2023
Dear Mrs. Rosann, Thank you for your stay with us and for your fabulous feedback. Regarding the rooms update, we already have one room with new floor, painting, baseboards (room 303 - Superior Twin bed room) and we hope to renew all rooms by the end of 2024. Hope to have you back in a near future. Best regards,

8/10 Good

Ioannis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was as advertised.
Stayed 2 nights in Mar 2023
Response from Nuno Gonçalves - Hotel Manager on 20 Mar 2023
Dear Loannis, Thank you for your stay with us and for your feedback. Hope to have you back in a near future.Best regards,

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Nuno Gonçalves - Hotel Manager on 20 Mar 2023
Dear Mrs. Cathy, Thank you for your stay with us and for your fabulous feedback. Hope to have you back in a near future.Best regards,

8/10 Good

Andras

Stayed 4 nights in Mar 2023
Response from Nuno Gonçalves - Hotel Manager on 11 Apr 2023
Dear Andras, Thank you for your stay with us and for your feedback. Hope to have you back in a near future.Best regards,

8/10 Good

Natalia, PASSAIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Nuno Gonçalves - Director Hotel on 11 Apr 2023
Estimada D. Natalia,Muito obrigado pela sua estadia e pela pontuação! Esperamos por si numa próxima visita a Faro.Atentamente,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central option in Faro
Nice central option for one night in Faro. Easy to walk to centre of town. Breakfast was included
Stayed 1 night in Feb 2023
Response from Nuno Gonçalves - Hotel Manager on 13 Mar 2023
Dear Mr. Christopher, Thank you for your stay with us and for your fabulous feedback. Hope to have you back in a near future.Best regards,

4/10 Poor

Clint

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ear Plugs Needed
Front Desk staff was awesome .Terrible sleep here Make sure you bring ear plugs ..Water pipes makes noise
Stayed 2 nights in Feb 2023
Response from Nuno Gonçalves - Hotel Manager on 1 Mar 2023
Dear Mr. Clint, Thank you for your stay and for your feedback. We apologise for the noise and we will make sure we will try to understand the issue and solve it as soon as possible.Best regards

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2023
Response from Nuno Gonçalves - Director Hotel on 20 Mar 2023
Caro Sr. Daniel ,Muito Obrigado pela sua estadia connosco e pela pontuação dada! Esperamos por si numa próxima vinda a Faro. Atentamente,