Property entrance

Reviews of Hotel Vila Recife

2 out of 5
Hotel Vila Recife
Rua Miguel Bombarda no. 12, Albufeira

Reviews

7.0

Good

Rating 10 - Excellent. 62 out of 332 reviews" "
Rating 8 - Good. 124 out of 332 reviews" "
Rating 6 - Okay. 83 out of 332 reviews" "
Rating 4 - Poor. 44 out of 332 reviews" "
Rating 2 - Terrible. 19 out of 332 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic hotel a few minutes walk from The Old Town. Great heating and very clean will stay there again.
Stayed 5 nights in Mar 2024
Response from Magda - Customer Service on 8 Apr 2024
Dear guest,Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope it will be the first of many visits to our hotel.Best regards from the whole team.

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't recommend
Very tired looking room in the original part of the hotel, grubby and tattered furniture and carpet. Very noisy and some quite rude staff. Pool area wasn't cleared of rubbish from one day to the next.
Stayed 5 nights in Sep 2023
Response from Luis on 15 Sept 2023
We're sorry to hear that the service provided was not to your liking. Kind regards.

4/10 Poor

Sylvia, Montreal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible beds and pillows,very loud didn’t get much asleep
Stayed 4 nights in Sep 2023
Response from Luis on 14 Sept 2023
We really appreciate and it deserves our deepest attention the feedback from our guest because is really important to us to order and improve our service.We're sorry to hear that the service provided was not to your liking.Thank you for your comment.

4/10 Poor

Elly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There is so much noise all night as the walls are paper thin, and then early in the morning the maids are extremely loud. Beds are really uncomfortable too. Good location for albuferia old town, however would not stay here again.
Stayed 5 nights in Sep 2023
Response from Luis on 14 Sept 2023
We really appreciate and it deserves our deepest attention the feedback from our guest because is really important to us to order and improve our service.We're sorry to hear that the service provided was not to your liking.Thank you for your comment.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Weather was great, hotel was a perfect location. It was a bit loud in evening from hearing singers from the Old Town Square but this didn't bother us. Only down fall was the uncomfy beds
Stayed 4 nights in Aug 2023
Response from Luis on 24 Aug 2023
We'd like to thank you on behalf of all the Hotel Vila Recife staff for your kind feedback.Looking forward to welcome you again for your next visit to Albufeiral!!! Kind regards

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Good location. Hotel quite dated. But was fine
Stayed 3 nights in Aug 2023
Response from Luis on 21 Aug 2023
We'd like to thank you on behalf of all the Hotel Vila Recife staff for your kind feedback.Looking forward to welcome you again for your next visit to Albufeiral!!! Kind regards

6/10 Okay

Kate

Liked: Cleanliness, staff & service, amenities
Staff were very nice. Room was a decent size. Rooms are not soundproof. There were very loud guests at all hours of the night and morning.
Stayed 2 nights in Jul 2023
Response from Luis Trindade - Operations Manager on 6 Aug 2023
We'd like to thank you on behalf of all the Hotel Vila Recife staff for your kind feedback.We will check and take your comments into consideration aiming to improve the quality of our services.Looking forward to welcome you again for your next visit to Albufeiral!!! Kind regards

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023
Response from Luis on 1 Aug 2023
We'd like to thank you on behalf of all the Hotel Vila Recife staff for your kind feedback.Looking forward to welcome you again for your next visit to Albufeiral!!! Kind regards

2/10 Terrible

Lucy

Travelled with family
Disliked: Staff & service, property conditions & facilities
If you’re looking for a hostel looking hotel this is the one. The first room I was given was not at all what was advertised, there wasn’t even any room to open my suitcase. When we spoke to the hotel they moved us the next day to a new room, which they failed to tell us had just been freshly painted. We had to live in a room that smelled like toxic paint, what customer service. Don’t let the cheap price fool you, not worth it.
Stayed 4 nights in Jul 2023
Response from Luis on 21 Jul 2023
We really appreciate and it deserves our deepest attention the feedback from our guest because is really important to us to order and improve our service.We're sorry to hear that the service provided was not to your liking.Thank you for your comment.

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a terrible property, it had a bad odour throughout it, if your 20 and want to party all night and don’t care about your room or what your sleeping in, this is your place… at 3am we had someone urinating in the hallway, we left the hotel after one night , they still charged us for 3 and said we have 200’young people here doing whatever they want… avoid if your looking for anything otherwise its disgusting, paper thin wall, mold in bathrooms
Stayed 3 nights in Jul 2023
Response from Luis on 21 Jul 2023
We really appreciate and it deserves our deepest attention the feedback from our guest because is really important to us to order and improve our service.We're sorry to hear that the service provided was not to your liking.Thank you for your comment.

6/10 Okay

KLARA MARIA MONTENEGRO, GUATEMALA

Stayed 3 nights in Jun 2023
Response from Luis on 17 Jul 2023
We'd like to thank you on behalf of all the Hotel Sol e Mar staff for your kind feedback.Looking forward to welcome you again for your next visit to Albufeiral!!! Kind regards

8/10 Good

Shauna

Liked: Cleanliness, property conditions & facilities
Decent stay great location
Hotel is in a brilliant location, less than 5 minute walk into the old town, to shops restaurants pubs and the beach! Rooms with pool/sea view are quite noisy at night time. Majority of staff are lovely and very helpful, one lady at reception (blonde short hair) was very rude, no people skills, wasn’t approachable and not helpful at all!! Hated seeing her whilst passing reception. Everyone else is lovely though
Stayed 7 nights in May 2023
Response from Luis on 17 Jul 2023
We'd like to thank you on behalf of all the Hotel Sol e Mar staff for your kind feedback.Looking forward to welcome you again for your next visit to Albufeiral!!! Kind regards

10/10 Excellent

LUIZ PAULO

Stayed 4 nights in May 2023
Response from Luis on 17 Jul 2023
É um grande prazer saber que teve uma agradável estadia no Hotel Sol e Mar. A nossa equipe está muito orgulhosa em saber que tenha ajudado a tornar a sua estadia uma experiência agradável.Esperamos recebê-los de novo na vossa próxima visita a Albufeira !!! Atenciosamente

6/10 Okay

Aster

Stayed 3 nights in May 2023
Response from Luis on 17 Jul 2023
We'd like to thank you on behalf of all the Hotel Sol e Mar staff for your kind feedback.Looking forward to welcome you again for your next visit to Albufeiral!!! Kind regards

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Room comfort
Great location/staff otherwise below average
Room was too small for 2 people - we were tripping over each other to try to pass each other within the room. In addition, free wifi was offered but the wifi did not reach our room which was frustrating. Mirror in the bathroom was disgusting dirty/stained with dirt - it should honestly be replaced. Front desk staff was super nice and helpful. The location was perfect and would consider staying there again for this reason alone.
Stayed 2 nights in May 2023

8/10 Good

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really lovely, had a leak one morning and it was sorted within an hour, offered a new room but it was fixed so felt no need. Only downside is the church bells that start from 8am so it’s hard to lie in, and also the doors aren’t very insulated so you hear everything going on in the corridor/when the cleaners clean the rooms in the morning on the same level. I paid for breakfast and couldn’t eat anything as I’m vegan but I had lots of coffee which I’m happy with. They did tell me if I mentioned it prior they would have gotten me food which is nice of them - I booked last minute (day before) so it didn’t bother me at all. There’s places close by that cater. Location is great, super close to the beach and the bars and restaurants. Pool gets sun all day. Overall really happy with my stay
Stayed 5 nights in May 2023

8/10 Good

Heather

Stayed 7 nights in May 2023

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property, classic architecture,
Stayed 2 nights in Apr 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming entrance and restaurant. Cleaning staff very helpful. Great view of town square. Very close to both the centre and beach
Stayed 7 nights in Apr 2023

10/10 Excellent

Gabriella

Stayed 2 nights in Apr 2023

10/10 Excellent

Bethany

Travelled with family
Liked: Staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and management.
Stayed 1 night in Oct 2022

6/10 Okay

Robert

Liked: Staff & service
Room at first seemed clean but towards the end there was an ant invasion that was on the balcony, i explained to the maid and on arrival back in room i found the ant invasion had moved into the room itself, as it was my last night and i had arrived back to the room late after the maid had finished her duties i put up with the ants running around the room walls and across the threshold of the bathroombut it was not nice dodging aroung them , unfortunately it spoilt my stay at the hotel.
Stayed 9 nights in Oct 2022

6/10 Okay

Verified traveller

Beds hard pillows not good , big fridge in the room but no kettle, we we next to reception so very noises ( loud talking n suitcase coming n going )
Stayed 4 nights in Oct 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

mark

Travelled with group
2 Star value don’t expect anymore
Good location 10 mins from the old town square and the beach Good views from the sun terrace Rooms basic don’t share with 3 adults not enough room Breakfast basic but ok
Stayed 3 nights in Oct 2022

8/10 Good

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Jeanette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location great value
This hotel is basic but what you pay for it’s great. Location is best ever and Eddys bar over the road is great for food and staff and open till late but you don’t hear anything. High floors over pool get the best views
Stayed 4 nights in Sep 2022

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, room comfort
Very pleased with our stay
We absolutely loved our stay! I was slightly worried before we arrived. We booked our trip last minute and this was the only hotel available at a reasonable price. The reviews weren’t great but the photos looked nice so decided to take a chance. I’m so glad we did and we were so pleasantly surprised. The hotel was spotless as was our room. Check in wasn’t until 3 but our room was ready before 1 which was great after an early flight. We were on the same level as the pool which was so handy. Hotel is so close to the old town centre and the beach. Lots of restaurants and shops close by. Couldn’t fault the location at all. However with a pram or wheelchair I don’t think the hotel would be a great choice! Pool is a really nice space, plenty of loungers and a beautiful view. Pool itself is really nice but it definitely needs some work. If they don’t get the broken tiles sorted soon someone is really going to be injured. We choose not to eat breakfast in the hotel but did eat across the road in eddys, a fry was only £3.90 We would definitely return as a couple but don’t think we would come here as a family holiday with our daughter. Definitely just perfect for a couple or friends coming away to the sun for a few days/week I honestly wouldn’t be out of by any negative reviews and would just book it. For the price they offer and the location it’s definitely value for money
Stayed 4 nights in Sep 2022

8/10 Good

Fausto, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2022

4/10 Poor

Lance

Travelled with family
Disliked: Property conditions & facilities
The photos of this hotel did not portray an accurate account of the property. Rooms were old, small and did not provide the usual amenities such as shampoo etc.
Stayed 4 nights in Sep 2022

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Worse hotel I have ever stayed room was dirty sheets dirty and shower curtain fell on me and I have a eye infection and had to leave early
Stayed 5 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
very Central Close to all amenities
Stayed 10 nights in Jul 2022

10/10 Excellent

Catriona

Stayed 6 nights in Jul 2022

2/10 Terrible

Marco

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property exterior was nice, the restaurants and beach are within walking distance. Staff was alright. There were drunks in the hallways all night, barely slept a wink. Called reception and it just kept happening. Didn’t get any sleep. They don’t enforce any of their rules with law enforcement, and so we got no sleep. The rooms were not what we expected, very crowded and paper thin. You can wash your hands while sitting on the toilet. I loved the location, but would probably never stay here again.
Stayed 1 night in Jul 2022

8/10 Good

Stuart

Stayed 1 night in Jul 2022

6/10 Okay

Tehseen, Ellicott City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Gordon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms very outdated. Bar virtually never open. Pool area small and with no accesible bar. Location very good
Stayed 3 nights in Jun 2022

2/10 Terrible

MR WAYNE

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed due to coronavirus But hotel didn't refund!
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
We paid extra for a room with partial sea view and requested a room high up with expedia. When we booked in, reception told us they do not do rooms with a sea view and had not recieved information from expedia regarding this. She told us she only had one room on the lower level, we asked to see it, this was a dark hole of a room at road level and was unaceptable to us. She then stated she had another room, we looked at this, still low level with no view of sea and overlooked the swimming pool. We then said we would have to have a full refund, at which she then produced a third room for us to have a look at, this was what we had expected from our booking website with a partial sea view and we happily accepted. This experience tainted our start to our holiday.
Stayed 10 nights in Feb 2020

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were in a room with no veiw & the manager gave us a room overlooking the pool & the old town . Rooms clean, beds comfy, only problem was there was a lot of noise from the corridor as the doors seem to all have large gaps & the corridor carpet has no underlay so heard every footstep & conversation!! But overall good, would recommend & stay again.
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The property is in a good position within easy walking distance to the old town, bars, shops and restaurants and the beach. The breakfast is very basic, only offering Chamomile or decaf tea. I found the bed very uncomfortable it was extremely hard. There isn't a hair dryer in the room but thankfully I had taken one. There was only one socket in the room so taking a multi usb charger is usefull if you have more than one phone/tablet to charge.
Stayed 6 nights in Oct 2019

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Nice place to stay, good location, helpful staff. Only down side was the noise made by the cleaners in the morning, starting from 8.00 am. Not good if you want a relaxing sleepy morning. Good visit overall though.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we had were on the first floor were very small and not clean at all. Location was great but that’s about it. Breakfast was also disappointing, go across the street to Eddie’s.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
The location to old town and beaches was great the hotel is very nice staff helpful breakfast great coffee nice and strong if you don’t want a continual breakfast their is a pub / takeaway/ restaurant across the road from the hotel maybe the hotel might up grade their locks on the doors hard to open look this is a nice 3 star hotel good location to old town I would go back
Stayed 4 nights in Sep 2019

6/10 Okay

Greg, Long Island, NY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great location near Old Town and just happy it was only a pit stop for the night. Don’t get me wrong, the people at the front desk were real nice but the hotel needs some work. We were given the first room when you walk into the hotel (room 300). Felt like I was in a jail cell! The room was located in the lobby of the hotel and as you can imagine, the traffic and noise level was very high. Pretty sure it was a handicap room because the entry way had two wooden doors that were paper thin. Cobwebs, stained blankets, and a dirty straw that was left behind from a prior guest. The carpet was disgusting as well. Not to mention, the mattresses literally felt harder than concrete. The air conditioning and the view from the window down to Old Town was the best part about the room. Fortunately we didn’t stay in the room for too long. Let’s just say we didn’t sleep too well (or at all).
Stayed 1 night in Aug 2019

6/10 Okay

George

Liked: Cleanliness, staff & service
Overpriced
A modest hotel but overpriced. Decent room. Small bathroom were you are notified from the start that for stained towel will be paying 10 euros and that the towels will be replaced every other day. Good service otherwise, but the area is very noisy day and night, as the whole Albufeira is.
Stayed 2 nights in Jul 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2019