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"It's OK. The hotel looks better on the outside than on the inside. Sauna/Steam room/Swimming pool are good. Rooms a bit dirty and outdated. No aircon."

"Lovely room but double bed seemed small disappointing as plenty of space for a larger bed"

"Staff was very nice and helpful. Thank you. "

"Great hotel Comfy bed Clean Great products in room"

"5 star , beautiful hotel and staff were amazing already booked our next stay next month , would highly recommend and location is amazing for all the sights and being in the centre of Bath . Room was beautiful . "

"Breakfast was made fresh and delicious. Room was small by US standards, but this isn't the US, so I can only assume it's typical. Clean rooms and great staff! No power outlets for the beds, which I found odd, but they were close."

"The staff were very friendly and helpful. My room was very clean but there were some muddy shoe prints on the floor"

"Clean room, spacious, good bed and linens, walk in shower. On site parking a plus though spaces tight owing to pillars and preponderance of large cars. Breakfast very basic and not particularly appetising. Too few staff and minimal effort to welcome and explain available choices. Check out day rushed owing to a planned power outage."

"Check in staff were friendly. Room seemed dated but that’s fine for the price, however there were issues. White stains on the brown cushions, shower head couldn’t be adjusted so was firing horizontally, and it was very hot and didn’t reduce in temperature when you turned the dial down, even all the way down. Hair dryer was unable to do hot air, only very slow cold air, TV was too outdated for the apps to work. Bed was fairly comfortable for the price, but noting special and the AC did work (eventually, after saying it was set to centrally controlled.) Parking is covered in the neighbouring shopping centre car park. Didn’t try the breakfast as seemed a tad expensive (£16). Not bad for the price, but these things would prevent me from returning unfortunately."