Alton Hotels

"An older but highly maintained and high quality property. Very clean. Staff was exceptional to a person, friendly and responsive. Front desk attendant, Ollie was a jewel, she was friendly, efficient and very helpful. Beds were very comfortable, shower was great. They have both a complimentary dinner and a complimentary breakfast. Both were really great and exceeded expectations. The dinner even included an open bar for up to 3 alcoholic beverages gratis. There is a 24/7 coffee bar also. The location was just around the corner from the gateway Arch national park and within very close walk to the Cardinals baseball park. We were not out late after dark but did feel very comfortable walking in the downtown neighborhood near the property. The property and the parking garage are very secure with controlled access. The garage is quite tight, even a little Honda CRV has some difficulty with the tight spaces, a big F-150 would have a very difficult time negotiating the garage space. There is a $32 parking fee, with full in and out privileges; this is pretty much baseline for downtown parking. We happened to arrive on a baseball game evening, this caused the one night stay cost to be significantly above the usual cost."

"Three out of 4 elevators were down on one side with no notice. After waiting for awhile, 20 or more minutes we decided to walk 16 flights of stairs with luggage, so we could get the our event on time. When brought up, we were just told yeah we’re working on it, no sorry or anything. Consider putting up signs so people know. "

"Wonderful customer service!"

"Room smelled like marijuana and then the front desk lied and said they had no more rooms to move us. "

"There is no parking at the hotel. "

"The staff was amazing the breakfast was always hot and good my stay was always accommodating "

"Nice room. Large breakfast selection "

"Great breakfast, the room was comfortable nice bed. It's an older hotel but it's nicely located close to the golf course for a college event. Ate downtown by the river at Toni's "

"This was a simple hotel, with all the amenities i needed. The hotel was very close to a lot of activities.Breakfast was great with a variety of food. My kids and i loved the make your own waffles. The pool was a little chilly for indoors. "