Alton Hotels

"Coffee maker still had coffee grounds from previous guest. Front desk clerk could learn to be more welcoming."

"Food was great."

"Good"

"Yes Everything is as great!! "

"The staff was very friendly. The rooms were big and the beds were really comfortable."

"The room had character, it was clean and spacious. The bed was comfortable. We would stay here again."

"In defense of the property, they did say they were in process of updating, and some problems we had were beyond their control. But overall stay was not pleasant. First we had to move out of room due to a sprinkler above breaking, which resulted in a waterfall feature appearing in our bathroom. The room they moved us to had broken tiles in the bathroom that shifted when you walked on them. Then we lost sleep due to nearby train tracks and train whistles repeatedly blowing at 4:30 am and after. By the time we finally were able to fall asleep again, we overslept and missed breakfast. The staff was very accommodating and found us some donuts and muffins despite having put things away. So overall, very accommodating staff, and convenient location, but little else to recommend the property."

"yes"

"Staff acted like it was an imposition to check me in. I needed to clarify almost every request they had because they were soft spoken. Room had a broken floor tile in bathroom, hair on the floor. In main room the lampshade was crumbling, another had to be wiped off."