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Reviews of Savoy Hotel Amsterdam

4 out of 5
Savoy Hotel Amsterdam
Ferdinand Bolstraat 194, Amsterdam

Reviews

6.8
Rating 10 - Excellent. 54 out of 300 reviews" "
Rating 8 - Good. 116 out of 300 reviews" "
Rating 6 - Okay. 65 out of 300 reviews" "
Rating 4 - Poor. 36 out of 300 reviews" "
Rating 2 - Terrible. 29 out of 300 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Moreno on 6 Feb 2020
Dear Guest, We would like to thank you for your positive review! We hope to see you again in the future. Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice lounge with pool table. Room was decent, but carpet was a bit dirty and no kettle provided. Daily cleaning was good.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
We think as we booked with Expidia they gave us a rubbish room in the basement (being that we paid a cheap price), we booked a twin, it was set up as a double and we could not move the beds apart properly and they could not move us to another room at the time, so we ended up moving the beds into different parts of the room to make it work no ideal.The beds would probably work well as a double but there very small as singles , my friend fell out of bed and cut his head on the bin.There was no extractor fan working so the bathroom smelt damp.
Stayed 4 nights in Oct 2019

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Illan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location - tram stop to museums right in front. Clean but the bathroom sink had a huge crack - gouge really. There was no remote for the tv. We finally got one at the end of second day after asking several times - but tv was broken. Not nearly enough light in the room There was no treatment or mat for the shower bottom (tub) so it was very slippery. We had to use towels.
Stayed 2 nights in Sep 2019

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the trip
Surprised distance from centre 50 min walk but did make us use metro and tram .If stay more than 24 hrs buy pass for your stay cost 8eur 24 hour Number 12 tram takes 22 mins stops outside. We had upgrade and they kept out luggage at the beginning and end if our stay very pleased. Area Pijp very nice plenty of bars and eateries and a market with street food.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Well this hotel is a tricky one, it's in the process of renovating so some features are great like the lobby area, the lounge. Staff is great, water bottles provided by the hotel is very nice, same for coffee and tea. The room is clean, it's a retro design so it's a fun experience, the room is old and a few things didn't work well, after pointing it out it was fixed, the room feels old but again an experience. I do not feel the price 110 euro being charge reflects the rooms, the experience in general, after the renovation i can understand.... One more thing, the room is big, mattress is top notch! Maybe for two ppl more space for clothes is needed, the hot water pressure is low at the 3rd floor, a slow shower or bath 😅. Location is great, 2km from center, a beautiful walk with many things along the way. All in all a decent experience👍. 🙏
Stayed 5 nights in Aug 2019
Response from Moreno on 28 Aug 2019
Dear Mr/Mrs, Thanks a lot for your reply Here at the Hotel Savoy we appreciate your feedback and will make sure to take it in to improve further experiences. Kind regards, Reception Team Hotel Savoy Amsterdam

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location-- more a taste of neighborhood Amsterdam then the touristy areas. All in all a nice little hotel. Only issue was air conditioner leaked some condensation when we first came in (damp patch). Will attribute that to the very abnormal hot spell that preceded our arrival. Staff was very nice. Would stay again.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very friendly and helpful staff. Would be perfect however one of the beds (room 210) had bed bugs and one of the people that stayed with me came away with many bites.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
generally very happy with the hotel and service. only 20 minutes walk to Van Gogh museum and very near to underground station. offer free coffee and tea which is great. staff very nice and friendly. room is comfortable and other guests of the hotel are quiet. only thing not good enough is the bathroom. at first the basin leak water but soon get repaired. the shower has no door so water splash everywhere and make the bathroom very wet.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service rude staff and not worth the service and facility ....basically not worth the price you pay
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
location to price value...………………………………………………………………………………………………………………………….
Stayed 1 night in Mar 2019

10/10 Excellent

SethDavid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious staff. Boutique atmosphere. Easy access to everything. Priced very well.
Stayed 6 nights in Feb 2019

2/10 Terrible

Sommr, Sydney Australian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bag was tampered with in Bag room and relabeled with another names, Tv in room did not work, Powerpoints on Desk did not work, staff could not fix tv and kept going and coming for an hour and refused to change the room so I could not rest, Roof in room was low enough to touch, curtains in room diid not close and people in street could see in to room and bed, no privacy curtain only blackout curtains (which didn't black out. ) Staff refused to compensate or provide any alternative option.for poor facilities.... "Manager is not here and I cant make any allowance......" Would not recommend based on my experience....
Stayed 1 night in Feb 2019

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Lovely hotel hotel and customer service in a great area Pijp. Loads of great bars and food places surrounding it. Airport in 25 mins!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Phillip, New York, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the room was clean and better than expected
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Emily, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, larger bathroom than most hotels in this area, beds very comfortable
Stayed 2 nights in Oct 2018

4/10 Poor

Josh

Liked: Staff & service
Disliked: Cleanliness
Everything was okay, My only issue was a mouse in my room. I informed the Hotel staff who said, there isnt much that can be done as we are in amsterdam and there are mice everywhere have called pest control
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Terrible.
Front desk lady was rude and tried to scam us.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jane, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice bathroom and shower head. This was a last minute day of booking and exceeded my expectations. Right across the street from the 12 too!
Stayed 1 night in Oct 2018

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities, room comfort
Savoy Hotel Brwak
Great price ..room small but clean for purpose of having a base and somewhere to sleep it was perfect. Staff very friendly and helpful. Location very central tram stop just outsside and a short ride to tge centre of Amsterdam. Lots of good places to eat and drink on the doorstep.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Close to okura conference hotel
2 Min walk to okura, clean and basic. Church clock tower behind the hotel rings chimes for every hour through the night !
Stayed 2 nights in Sep 2018

2/10 Terrible

Lasvegasball, Las vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotel I stayed in. I do t k is why this was a 4 star hotel
Stayed 2 nights in Sep 2018

2/10 Terrible

Alexander

Disliked: Property conditions & facilities, room comfort
Not impressed with value for money
Not very good value for money. Old fashioned decor, outdated look.
Stayed 2 nights in Sep 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Micheal

Lovely Convenient Hotel
Nice room - very convenient location near to a Metro Station
Stayed 1 night in Sep 2018

2/10 Terrible

Olav, Copenhagen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i arived, They had sold my room and i had to move 15 km away
Stayed 1 night in Jun 2018

6/10 Okay

Daniele

Liked: Staff & service
Disliked: Cleanliness
good, but it could be better
hotel is ok, very good location. the sink was leaking and they never repaired it in 3 days. Also, the electricity of the bedside table was not working properly and when i moved it to reset the connection, it was very dirty behind. In general the hotel is ok, no noise, bed is comfortable, and there are many restaurants nearby.
Stayed 3 nights in Jun 2018

10/10 Excellent

renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

James

Disliked: Staff & service

4/10 Poor

Ugljesa, Boulder, CO

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Cold room, heating didn’t work properly, carpets not all that clean, shower water pressure not good, bathtub was half full and water dripping when we arrived, no controller for TV. Overall not a good memory. Not recommending unless you are strapped.
Stayed 5 nights in Apr 2018

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access via bus.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice room, decent breakfast, walking distance from the convention center

10/10 Excellent

Iain

Liked: Cleanliness, staff & service
Not bad for overnight stay
Not bad for overnight stay. Single room not bad size.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No stay, no refund
My flight was cancelled as were the subsequent flights for the following 24 hours, I had no possible way of getting there. The hotel charged me the full amount and refused a refund. A shame they chose making a fast buck over repeat business!
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel was OK and conveniently located for the conference I was attending - staff friendly. Worked well for the purpose.
Stayed 4 nights in Dec 2017

2/10 Terrible

Benny

Disliked: Staff & service, room comfort
Don't
Single bad Bed service Keep my bags after checkout miss mi mac charger
Stayed 1 night in Oct 2017

4/10 Poor

Geoff

Disliked: Staff & service, room comfort
I arrived after 10 pm and was put into a sub standard basement room 012. It's nothing like the pictures of the other rooms on the site. No sound proofing. You hear the cars, trams, people walking past and talking. A truck unloading in the early hours to the hotel. Water from flushing toilets flowing through a pipe in the room. The hotel office was next to the room so when a lady went into the office at 5 am I heard her walking on the wooden floor and opening and shutting the door. Basically a terrible room, so if you get room 012 or maybe the other 2 rooms in the basement, 010 and 011, I would refuse to have them unless you are a sound sleeper. When I complained they staff ignored me and just looked at me. The nice lady in the breakfast room offered me a free breakfast. I'm sure the other rooms are lovely but be warned about the ones mentioned.
Stayed 1 night in Sep 2017

2/10 Terrible

Angelina, New York, NY

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible basement experience
My cousin and I arrived to the hotel and were told that the only room available was in the basement. We were reassured that it would be just like all other rooms except smaller windows. To our surprise the basement room was extremely filthy. There were water damage stains on the walls, no carpet on the floors and dead flies in the bathroom. The lights flickered and the one window was 1/4 the size of a regular window. The pictures looked nothing like the online advertised pictures. We went to ask the concierge for either a new room or a refund. She said they would not be able to provide a refund and the only room available was a single room. We chose to squeeze in a twin sized bed in order to not stay in the basement. The concierge was very rude and asked if we would stay in the basement if she cleaned up the dead flies. As two black women in Europe it felt like a very targeted experience. She would do anything to be sure that we would stay in the basement. I would not recommend that anyone stay here as multiple members of the staff seemed to have an attitude towards us and our request.
Stayed 1 night in Jul 2017

8/10 Good

MoxieManu, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near De Pijp in the 'DAm
The hotel staff was lovely, helpful and always welcoming at all hours. Great service and rooms for the price we paid.
Stayed 3 nights in Jul 2017
Response from hafida on 22 Jul 2017
Thank you!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
The AC was not working the entire time during our stay. The phone was broken. They gave us the wrong room
Stayed 3 nights in Jul 2017

6/10 Okay

Lyle

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Double charged by hotels.com and Hotel Savoy
Checked into the hotel and it was in pretty decent condition, we had a comfortable 3 person room. However they never made up our room the next day when we left the room at 1:00 PM and returned in the evening. When we checked out he told us that i had to pay there for the hotel and that it didnt matter if i already made payment through Hotels.com. They said i would be reimbursed, and now I am sitting with 2 separate charges on my credit card. Will try and get sorted with hotels.com, hotel savoy seemed liked a bunch of crooks to me.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel but
It's a nice hotel and location, but I had difficulties with the Wifi. The TV didn't work initially but staff helped get it fixed.