Amsterdam West Hotel Guide - Casino Hotels in Amsterdam West, Amsterdam

"The breakfast buffet was amazing!"

"gym closed"

"Staff at check in was great and helpful, room clean and check out just put key in box"

"good location, right on Dam street, lots food places, close to tram, has elevator"

"Great for a one night layover before a flight In the middle of an industrial park and not many food options available. "

"Everyone was friendly and kind. The gym bar and café was very nice. The location is perfect next to the train for the airport. I really enjoyed my stay and will come back."

"Not as central as expected but a bus stop is right outside which brings you to centre of city. Hotel is more three than four star. Breakfast being included is a big perk. "

"The air conditioning did not work otherwise everything else was fine at the hotel "

"WHAT a ridiculous place all together - when we walked in the Tamara the floor manager was talking to a person whom we thought was a customer waiting to check-in, It was not! She was casually visiting a friend. After about 15 minutes, she finally acknowledged us. No one greeted us and no one let us know that they would be with us shortly. The ROOM itself was absolutely ridiculous! We think it may have been a broom closet made into a room. One big bed adjacent to the walls. The only way to get in bed was to jump on it. NO desk, no shelves, no chairs, no hooks and NO WINDOWS. The best thing that happened was that the floor manager found us another place to stay - but mind you, this was after telling us that she was not on DUTY and could not help us?????? then why are you here TAMARA? Then she decided to lay a guilt trip on us for being a bit impatient with the circumstances. THE MOST HORRIBLE PLACE AND PEOPLE. We had been told my EMAIL that the room had shelves so that my husband's sleeping mask has plenty of room to fit the MASK ON. No such thing. We were informed that the guy, the employee that answered our concerns had been conveniently fired! We want A FULL REFUND!!!!!!!"