Funchal Hotel Guide - Arcadas Sao Francisco Shopping Center hotels in Funchal, Portugal.

"Room was very spacious and check-in staff was super nice. We got a welcome drink and excellent recommendations for tours and things to do. Pool access is with reservations but totally worth it and super relaxing. Gorgeous cellar, little shop and art collection. Beautiful breakfast dining room and excellent food selection."

"Staff, especially at the bar, was very nice. The room was very spacious and clean. The pool and rooftop were an excellent amenity and the location was central to everything by the water and beautiful gardens. The breakfast was delicious and varied, very fresh with fresh baked bread and pastels de nata."

"This hotel is the best hotel we have ever stayed in. As soon as we arrived we felt extremely welcomed by Henrique on reception who looked after us very well. All staff members in the hotel and restaurant were extremely friendly, helpful and polite, which made this stay an enjoyable experience for myself and my partner. The room was very clean, there was lots of space, the beds were comfy and we had an amazing view from our room ! The location of the hotel is brilliant, right in the middle of everything. Breakfast was delicious, we could even pre order breakfast to take with us on our hikes which was extremely helpful and you got a lot of food ! We were thrilled with staying at Hotel Caju and would absolutely stay here again when we come back to Madeira !! Would absolutely recommend this hotel if you are looking to stay in Funchal. "

"João, Carla and the great kitchen and cleaning staff went the extra mile to make our one week stay comfortable. The room we got was an upgrade because we had found the first room’s bathroom uncomfortably cramped. The room we got was an extra story to climb stairs but João insisted that he carry our bags. He was also super helpful with ideas and bus connections. The large windows opened wide in the evenings to let fresh cool air in. If we had to be inside during the day, the AC could cool the room down in minutes. The bed and bathroom shower were roomy and comfortable. Daily room service left the place neat and tidy when came back from our daily adventures. "

"Clean room. Extremely friendly and helpful staff. Great gym that is never busy. Perfect location. "

"Good location. Able to walk to restaurants near old town and the marina."

"Clean, beautiful hotel. Room was spacious and bed was comfortable. Ther breakfast buffet was quite big and they let me eat a little earlier due to an early am flight (or also offered a take away breakfast bag). A little walk from the main shops/ restaurant area of Funchal."

"We were staying in the new block, rooms 901 to 923. Lovely rooms very spacious and comfortable. The pool looked lovely but we didn't use it, it was not quite warm enough at the end of March. But on a really hot day it looked fab. The rooftop jacuzzi was lovely but with the top deck being overlooked by the building work going on next door it was not a very condusive space to spend too much time. Also the whole time we were there the bar on the rooftop was not open, I'm sure it would have been lovely with great views of the city. The breakfasts were of a really good quality, an extensive buffet every day with a degree of variety. I would go here again but would warn about the very extensive building works behind the hotel. Location wise the hotel was good to get back to if you had a car but if walking you need to allow a good 20 minutes to get to Funchal and 30 minutes to get back."

"Beautiful design hotel in a nice area. All facilities are great. We had a bottle of wine and water in our room as a lovely compliment. There was also a nice empty fridge for our things and plenty of space. The lighting was bright enough and very stylish. I loved that the area was relatively quiet despite the city location, so we could sleep with the balcony door open. Some feedback for the management: 1. Having two bags of black tea instead of one and a couple of milk capsules in the tea/coffee station would make it even better. 2. Staff is a bit indifferent, and they made a mistake that left us with no parking spot despite confirming upon check in that we will have it. Kinda felt like they don’t care about guests much. 3. The hotel chain promotes its app but it’s super buggy, leads to another app for this specific hotel that doesn’t work too. When I tried to use it in the first evening, it said I was checked out 😅 But everything else is really nice."