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Nice staff and convenient location. Nice breakfast. Appreciated the fires downstairs in the bar and nook, though the lounge itself was like someone's front room and unused. Comfy beds and decent bathroom. Our main complaint was the doors were freshly painted and the window hadnt been opened so we were breathing in toxic fumes all night - had to sleep with the window open. Did attempt to find someone at 1am but no night manager number on front desk. Restaurant was getting very hot so heating turned off, but this included our rooms! Electric heater was provided on request. Staff seemed to have accidentally set the fire alarm off at midnight (maybe it was the heat downstairs) but they responded quickly which is good to know. Would probably stay again, maybe on an upper floor bigger room though.
Had a great stay in this charming property, it was full of character, warm and cosy. The bed was very comfortable with a fab view across the lake. Bathroom was modern and the shower powerful. Breakfast was gorgeous, the porridge with cream was delicious. I was so full that I took my french toast with bacon away in a tupperware box and had it for lunch. Wish we had been staying longer, would definitely return.
The best of the best! The staff went above and beyond. The food was amazing. Cozy and welcoming atmosphere. I would recommend to everyone looking to stay in the area. I hope to return.
The service at breakfast was slow. The evening menu was excellent but the table presentation was to a low standard similar to a cheaper 'bistro' type of venue. (cutlery not set out, no table decorations for example). There was no room service provided, unless requested (in the manner of COVID times). As we were only staying for 2 nights this was not of consequence.
Excellent place to stay. Staff were great. Nice walk to Loch too. Safe off road parking for motorcycle.
Dave
Stayed 1 night in Apr 2023
Response from Tam on 26 Apr 2023
Dear Dave. So lovely to have you and your friends staying with us, we are glad you had a great evening and enjoyed your walk to Loch Alvie. It is truly a beautiful setting, we are lucky to have such a great location. Hopefully we will see you again soon.
6/10 Okay
Stuart
Business traveller
1 Apr 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
Good n bad
Good and not so good. A little bit pricy for dinner and breakfast service was a let down but bed was very comfortable and clean.
Stuart
Stayed 1 night in Mar 2023
Response from Tam on 22 Apr 2023
Dear Stuart, thank you for your review. Thank you for highlighting that our beds are comfortable and our rooms are spotlessly clean, we take great pride in providing a good service and great food. Sorry that you found the service at breakfast a let down. We did look everywhere to give you your breakfast, but you had disappeared.
Perfect in every way attention to detail amazing and very helpful.
Deborah
Stayed 3 nights in Jul 2022
6/10 Okay
Roy
1 Jun 2022
Liked: Cleanliness, room comfort
Nice Place
Super clean. Staff friendly & helpfull. Lots to eat at breakfast. Nice location. We enjoyed our stay. Issues: Breakfast orange juice was actually orange squash. Management reluctant to put heating on but did after several clients complained of being frozen. Building trembles everytime a train passes by.
Roy
Stayed 2 nights in May 2022
Response from Jonny on 16 Jul 2022
Thanks for your review, we're really pleased you enjoyed your stay. We're sorry about the breakfast orange juice, our supplier had switched our usual orange juice due to availability however we quickly changed this to a much better quality orange juice. Having a building of over 300 years old can at times be a a balance to heat without overheating. We're really sorry you were cold. We're always very happy to provide any additional heaters in rooms if necessary or adjust the temperature to suit where we can to make all our guests as comfortable as possible. We are close to the train line however we generally find this doesn't affect our guests' enjoyment as the frequency is low.
We found the room very small, inadequate for 2 peope, 1 chair for us. Very little storage space. Food was average in quality, small portions, limited choice and expensive. eg special at £22.00 for sea bass, which had soft skin not crispy with a small tin of lentils. Young staff serving with little personality.
Verified traveller
Stayed 4 nights in Jul 2021
Response from Tam on 22 Jul 2021
We are sorry you didn't enjoy your stay with us. Our property is 1700s and quite a few of the standard rooms are small, which we don't hide in the description. However they are characterful and we have renovated 90% of the bathrooms recently. We have had lots of good feedback from the sea bass dish, however it seems like your dish was not cooked to perfection, for which we apologise. We do appreciate constructive feedback and it is always best to mention any problems whilst you are in house, so that we can rectify them straight away.
Great stay at the Rowan Tree Country Hotel. Staff really friendly and helpful. Rooms very clean and facitilies provided were good.
Didn't have dinner here but the breakfast was thoroughly enjoyable. Woukd definitely stay again if visiting Aviemore.
Paul
Stayed 2 nights in May 2021
Response from Tamasina on 8 Jun 2021
Thank you very much for the lovely review. We would love to welcome you back again.
Lovely staff, lovely family, lovely hotel, AMAZING food. We will definitely be back.
David
Stayed 1 night in Dec 2020
Response from Tam on 17 Dec 2020
Thank you ever so much for your lovely review David. We are so pleased that you enjoyed yourselves here and that you loved the food. It means a lot for us to receive great reviews and spurs the team on to keep going with the brilliant service. We can't wait to have you back!
The restaurant at the hotel is superb - best meal we've had at Scotland! Good location and has the plenty of onsite parking space
Yubo
Stayed 2 nights in Aug 2020
Response from Tam on 20 Sept 2020
Dear Yubo, many thanks for your marvellous review. We are so pleased that you thought the food was superb and loved our location. Please do come and visit us again.
Thank you so much for your great review. It means a huge amount to be given full marks at a time of global crisis. It shows that the team is working really hard to ensure you can have the best possible stay.
Lovely hotel in a great setting just outside Aviemore. The food was excellent. We ate there every night! Really friendly staff aswell.
Sarah
Stayed 3 nights in Aug 2020
Response from Tam on 27 Aug 2020
Dear Sarah, we are so glad that you enjoyed your stay with us, it really means a lot to get great feedback from our guests, it helps us continue to keep the standards high.
Dear Laura. Thanks for the great feedback, we are really pleased you enjoyed the food, atmosphere, loved the room and the staff were great. We hope to see you again.
10/10 Excellent
Catherine
21 Oct 2019
Liked: Cleanliness, staff & service, room comfort
Good Value and Friendly Service
A good stay for a night, delicious food and friendly service. It is within easy reach of Aviemore and more characterful than the hotels there.
Catherine
Stayed 1 night in Oct 2019
Response from T on 27 Oct 2019
Thank you for the great review. We really appreciate the feedback. The hotel certainly has great character, being over 300 years old. And we love to hear that the staff are friendly and the food is delicious. We hope you can come back another time.
What a terrific hotel! The staff, the food, the rooms, and every detail was just perfect! Thank you!
Do yourself a favor. If you are in this area, stay at the Rowan Tree and by all means, have dinner there!
David
Stayed 1 night in Sep 2019
Response from Jonny on 29 Sept 2019
Hi David, thanks for the lovely review. It was great to have you here and we're really pleased you enjoyed staying and dining with us. Hope to see you again soon.
Thank you very much for your 5 star review. We are glad you enjoyed your stay with us.
6/10 Okay
Verified traveller
13 Sept 2019
Liked: Cleanliness
A Place We Will Never Stay In The Future
We did not feel welcome at the Rowan Tree Country Hotel. The hot water knob in the room did not work and the bed was not comfortable.The food portions in the restaurant were small. It was the only negative stay we experienced on our trip to Scotland.
Verified traveller
Stayed 1 night in Sep 2019
Response from T on 17 Sept 2019
Dear Anonymous. Thank you for taking the time to review our property. We are very sorry you didn't feel welcome or feel you could speak to us to let us know that you weren't happy, then we could have rectified it for you at the property and ensured that you enjoyed your stay with us. We regularly receive great feed back on our warm welcome and delicious food, so we are surprised to read a review like this. We are always keen to have constructive feedback, so please do feel free to contact us directly. Many thanks
Was a great location not far from Aviemore. Beautiful settings ample free parking. Very clean .A great choice of Breakfast. A excellent food menu. Staff very friendly and very well mannered.A lovely room. Will Definetly recommend it.Was a great location for us as we were at The Thunder n The Glens rally.
Verified traveller
Stayed 2 nights in Aug 2019
Response from Owner on 26 Aug 2019
Thank you ever so much for the lovely review. It was great to have you in the hotel and the Thunder in the Glens rally is so much fun!
10/10 Excellent
Verified traveller
23 Aug 2019
Verified traveller
Stayed 1 night in Aug 2019
Response from T on 15 Sept 2019
Thank you for taking the time to give us a great review.