Stoke-on-Trent Hotel Guide - Awesome Walls hotels in Stoke-on-Trent, United Kingdom.

" Or recommend "

"Faultless "

"Inexpensive but clean, safe, quiet and excellent value for money on a budget."

"The breakfast provision was good and helpful staff were available. The hotel was ideal for my weekend activities attending a National Young athlete sporting occasion"

"Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk."

"The property exceeded expectations! John was super helpful and always answered our questions quickly. And Mandy was so nice and thorough on the house tour and made sure we felt right at home.Cannot recommend this property enough, we’ll definitely be back next year!"

"Clean tidy house, good location for us, massive TV, host always quick to answer questions"

"Worst experience ever! Host was so bad, wouldn’t communicate. We had to chance for the access details. We traveled over 3 hours to turn up after a day at Alton towers around 7.30pm to find the access details were wrong. After chasing for the correct ones we found that the property wasn’t what we paid for. We had 3 adults and 7 children (10people) and there were only 2 double beds and a single to sleep 5. The property was a lovely house but not listed as only having space for 5 people to sleep. We called the host, no reply! Called customer services to have them put the phone down on me and then after having to call again I was told that they had spoken to the host and she had been very angry and swearing a lot on the phone. After that we did not feel comfortable staying at the house also we didn’t have enough space or any blankets / bedding etc to just make do for the night anyway. We had to find a travel lodge and travel another 30 minutes at night and pay again to stay there with young kids. The company and the host didn’t care at all that they had cause so much upset and stress when it was meant to be a nice night stay before going back to Alton towers the next day. I think it’s disgusting that they had no problem making mine and my friends children be upset and scared. Very disappointing! Horrible service! No good costumer service to find a solution when it all goes wrong, which this really did!We are now out of pocket and still waiting for a refund! "

"The property was perfect for us. We were a family of 6 and the house accommodated us perfectly. The hosts where fantastic and left us a lovely welcoming note with a few bits in the property we didnt even think of at the time which came in so handy. It is beautifully decorated with driveway parking and overall a lovely family friendly place to stay. It was my sons 16th birthday and we had booked this property to stay in as it really was perfect for our days at alton towers which was only a 25minute drive from the property. There are a number of supermarkes within a very close drive of the house too which makes it even more ideal. I would highly recommended this family friendly house and the hosts, as both were fantastic. Thank you so much!!"