Baal Hotels

"Nice shuttle to the airport"

"Great"

"Very noisy - due to the elevators or AC system. "

"for an airport hotel, this was very nice indeed! quite close to the terminal (10 min shuttle ride), and car rental return sites (also around 10 minutes) with a surprisingly nice restaurant. Room had a tiny room just for the toilet - odd, but not a big deal and possibly convenient for some situations. Decent value too."

"Good airport hotel. Free shuttle service and next to the train station that takes you to central Brussels. Spacious rooms and a good breakfast too. "

"Great location, amazing bed"

"Sour receptionist. Food was mediocre (steaks are grey). Room was average."

"The room was clean and hotel was lovely. Only issue was the hotel was under construction and it caused a lot disturbances in the morning. "

" I would never stay at a property managed by this company again. The staff were extremely rude and unhelpful. My room wasn’t ready at check-in time, and no one seemed to care. When I finally entered the room, it was dirty, with a lot of dust, and the pillows were old and completely flat. I went to the front desk to ask for extra pillows, but the staff member told me that was impossible. If something happens, there is no one you can talk to who is willing or able to help. There is no management available, and the staff lack basic problem-solving skills. Overall, it was a very disappointing and frustrating experience."