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Reviews of The Imperial Hotel

4 out of 5
The Imperial Hotel
Taw Vale Parade, Barnstaple, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 248 out of 383 reviews" "
Rating 8 - Good. 111 out of 383 reviews" "
Rating 6 - Okay. 17 out of 383 reviews" "
Rating 4 - Poor. 4 out of 383 reviews" "
Rating 2 - Terrible. 3 out of 383 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here probably 30 years ago and it was a favourite when visiting the area. Lovely to see it has retained its charm and atmosphere. Old world hotel with modern updates. Lovely.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Farid

Stayed 3 nights in Mar 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Alison

Staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Belinda Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food
Staff great, food great and charming building.
Stayed 1 night in Feb 2024

8/10 Good

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will book again.
Lovely hotel, really clean & wonderful breakfasts. I would have given 5 stars if we had not have been in a room overlooking the rear lane, which was used by noisy pedestrians late at night, & dustbin lorry early morning. Free pass to The Barnstaple Hotel pool really appreciated, thank you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Angela

Travelled with partner
A hotel that does things, in my view, properly-great service and lovely surroundings. Thank you.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Very nice hotel close to the town. Handy for exploring Barnstaple and the surrounding area
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a brilliant stay
Excellent stay. Clean, warm, welcoming. Excellent food in the restaurant didn’t use the bistro. The Hotel is very well run
Stayed 2 nights in Dec 2023

8/10 Good

Lubhaya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
The staff were very polite and helpful. The room suited my solo needs. The internet access was good. Parking across the road was safe and easily accessible. The room was cleaned very well during my 2 night stay. I would book again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and a Fantastic Breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, easy parking in front of the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was first class!
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a lovely location
Overnight stay, lovely place and staff were very friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel excellent location staff went above and beyond
Stayed 1 night in Oct 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, great room & fantastic shower
Great hotel and room was good. The shower was fantastic. I wasn’t there long as visiting family & friends. But looks good and recommend.
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but why have delivery lorries so early???? People go to hotels to SLEEP and do not want crashing around to rouse them from their slumber.
Stayed 1 night in Oct 2023

10/10 Excellent

Ira

Travelled with family
Liked: Amenities
An excellent property in every respect, from service to food to room and bathroom.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless from start to finish. One of the best examplesbof customer service that ive seen in a very long time!
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 2 nights in Sep 2023

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and lovely food
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Stayed 4 nights in Sep 2023

8/10 Good

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 2 nights in Aug 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely sort break
Perfect base for a visit to North Devon. The old world charm of the hotel and attention of staff suits us perfectly.
Stayed 3 nights in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kevan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nothing too much trouble
The staff at the Imperial were so accommodating from the booking to the stay. We booked in advance but had to change the reservation due to my dog being unwell and I needed to bring him with me for the night. The staff switched us to a pet friendly room with no issues. The room had a blanket and water bowl for my dog which was a lovely touch, along with information on pet friendly beaches in the area. The staff checked on us during our stay to see if everything was to our liking. I also needed to park near to the room to carry my dog as he’s heavy and they allowed me to park in a space near the accommodation block. Nothing was too much trouble. The staff in the bar were very friendly and also at reception. The hotel is well situated with great views (although not from our particular room but I wasn’t bothered for one night given we had switched rooms at late notice). The room was clean with great amenities including tea, coffee, biscuits, water, all complimentary. As well as the pet friendly touches. The only negative I would say was the shower curtain around the bath. A screen would have been better as it didn’t go all the way round the bath so let quite a lot of water out into the floor, and also swung and stuck to you whilst showering. We had to mop the floor with the towels once finished. We didn’t eat at the hotel so I couldn’t comment on the food but the menu looked really nice. I would definitely recommend this hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, would definitely stay again👍
Stayed 3 nights in Aug 2023

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Somia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with high standards and high quality of furniture and decorations. All the staff were welcoming, friendly and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are brillant kind and helpful. Lots of tucked away place's for a quite read.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights in North Devon
We were very happy with the hotel. Staff were excellent. Friendly, obliging and made you feel you were welcome. Hotel room was clean, well furnished as were the general areas including the bar and the restaurant.
Stayed 5 nights in Jul 2023

10/10 Excellent

Nick

Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Short Breal
Our stay here was excellent. We were given a free upgrade to a deluxe river view room and it was so thoughtfully furnished with lots of little extras The staff, particularly Louise (I think) were extremely friendly and helpful and the hotel was in a great position
Stayed 2 nights in Jul 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dining experience. Compliments to the chef!
Stayed 1 night in Jul 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Barnstaple
We were totally surprised by the level of service, attention to making us feel comfortable and the overall experience of the hotel. There was a fruit bowl and chocolates in the room for our arrival. The restaurant was just outstanding, the service was the best we have ever had in this country. The whole experience was of old school glamour and we couldn't fault it. Definitely would go back and use it as a base.
Stayed 1 night in Jul 2023

8/10 Good

Sarasvati

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is good but as the bathroom didn’t have a window it steams up a lot when showering
Stayed 2 nights in Jul 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Visited many times. Staff friendly and helpful. Can't fault.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2023