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Crowne Plaza Chester by IHG

Property class: 4

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Located close to Chester Cathedral and Chester Racecourse, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar and a health club. Indulge in a manicure/pedicure, a body treatment and a deep-tissue massage at the on-site spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a business centre and a steam room.

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is €98
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Club lounge access (Super King)

A hotel room with a bed, a desk with a computer, a TV, a wardrobe, and a mirror.

Premium Room, 1 King Bed, Club lounge access (Super King)

8.8 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Super King)

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed (Super King)

8.4 out of 10
Very good
(33 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a lamp, a telephone, and a framed picture on the wall.

Standard Room

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a desk with a computer, a TV, a wardrobe, and a mirror.

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, a telephone, and a framed picture on the wall.

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, a minibar, and a wardrobe.

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Super King)

A hotel room with a bed, a desk with a television, a chair, a small table, and a red curtain.

Suite, 1 Bedroom (Super King)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Club lounge access

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a red armchair.

Premium Room, 1 Queen Bed, Club lounge access

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Super King)

A hotel room with a large bed, a desk with a chair, a small round table, a red armchair, a red sofa, a TV, and a mirror.

Premium Room, 1 King Bed (Super King)

7.4 out of 10
Good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Premium Room, Multiple Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located in Chester, Crowne Plaza Chester by IHG is in the city centre and near a train station. Roman Amphitheatre is a notable landmark and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Chester Cathedral and Chester Racecourse are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, mountain climbing and ziplining in the area. Guests love the hotel's central location. Visit our Chester travel guide
Map
Trinity Street, Chester, England, CH1 2BD

What's nearby

  • A historic street with Tudor-style buildings, cobblestone pavement, and pedestrians.
    The Rows of Chester
    2 min walk - 0.2 km
  • A historic building with intricate architecture, a prominent clock tower, and a cobblestone plaza.
    Chester Town Hall
    3 min walk - 0.3 km
  • A historic stone tower with a pointed roof, a brick building with arched windows, and a street with a pedestrian crossing.
    Chester City Walls
    4 min walk - 0.4 km
  • A historic cathedral with twin spires and large arched windows.
    Chester Cathedral
    4 min walk - 0.4 km
  • A large stadium with a clock tower, covered seating, and a crowd of spectators.
    Chester Racecourse
    6 min walk - 0.5 km

Getting around

  • Chester Station
    17 min walk
  • Manchester Airport (MAN)
    41 min drive

Restaurants

  • Beer Heroes
    3 min walk
  • The Coach House
    2 min walk
  • Starbucks
    4 min walk
  • The Pied Bull
    4 min walk
  • Pret a Manger
    4 min walk

About this property

Crowne Plaza Chester by IHG

  • Upscale hotel near Chester Cathedral
  • Located close to Chester Racecourse and Grosvenor Museum, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar and a health club. Indulge in a manicure/pedicure, a body treatment and a deep-tissue massage at the on-site spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner and children's meals. In addition to a business centre and a steam room, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool, along with sunloungers
    • English breakfast (surcharge), self-parking (surcharge) and express check-out
    • Luggage storage, smoke-free property and a water dispenser
    • Concierge services, coffee/tea in reception and secured bike storage
    • Guest reviews say great things about the breakfast, central location and helpful staff
  • Room features
  • All 160 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and deep-soaking baths
    • 32-inch flat-screen TVs with digital channels
    • Free infant beds, free tea bags/instant coffee and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Stables Bar & Grill

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (10,269 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.95 for adults and from GBP 9.95 for children
  • Self-parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Chester by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM to 8:00 PM.

How much does it cost to stay at Crowne Plaza Chester by IHG?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chester by IHG on 23 Aug 2026 start from €98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Chester by IHG?

Self-parking is available for GBP 20 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chester by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Chester by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Chester by IHG located?

Located in the heart of Chester, this spa hotel is within a 10-minute walk of Chester Cathedral, Grosvenor Museum and Chester Racecourse. Roman Amphitheatre and Chester Zoo are also within 3 mi (5 km). Chester Station is 17 minutes by foot and Bache Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Chester by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 580 out of 1019 reviews
Rating 8 - Good. 299 out of 1019 reviews
Rating 6 - Okay. 85 out of 1019 reviews
Rating 4 - Poor. 35 out of 1019 reviews
Rating 2 - Terrible. 20 out of 1019 reviews

Reviews

Verified review

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for exploring Chester
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff. Goof place to stay close to centre and zoo
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room and friendly staff. I enjoyed the pool and the bar. Sleep was disturbed by loud banging doors.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceclean hotel with all you would need.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and bathroom, full length anti slip mat for the bath. Excellent tea could have done with more on the room. Hotel close to town centre and easy to find. Advise that you patk in the car park under the hotel, entrance is before the hotel car park entrance. Pool, sauna clean and relaxing environment
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

MR Robert

Liked: Cleanliness, staff & service, amenities
Good location with very good breakfast.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful on reception when checking in and throughout short stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities
Lovely comfy, clean room and bathroom, friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Hotel location is great. Rooms clean and quiet. Staff very helpful and breakfast very tasty.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Excellent stay. Clean, quiet and great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and excellent pool and breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great throughout my stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel amazing staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Very good hotel, warm and comfortable with great service
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kayleigh

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean, very spacious and lovely staff! Great little weekend away
Stayed 1 night in Jan 2026
Verified review

8/10 Good

glyn

Liked: Cleanliness, amenities
Staff were very friendly and helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stuart

Great hotel ,great staff very happy with our stay,close to the city centre.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly & helpful staff. Clean central hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were excellent, the room was spotless, spacious and warm with good size comfortable beds. We will definitely stay there again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jon-paul

Liked: Cleanliness, staff & service, amenities
Room was clean and well presented. Location close to the city centre. Would stay here again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness
A first class stay A huge and I mean huge bed. The hotel and our room was really clean. The staff all wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff, clean room, nice location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff throughout the hotel.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff and lovely city
Stayed 2 nights in Sep 2025