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Base Serviced Apartments - City Road

3.0 star property
Adults-only hotel in Chester

Choose dates to view prices

Base Serviced Apartments - City Road sits at Chester's core, offering travelers a comfortable place to recharge. Guests stay connected with in-room WiFi and appreciate the time-saving express check-out that makes departures hassle-free.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
LCD TV
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Interior

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Separate bedroom
Egyptian cotton bed sheets
Sofa bed - double
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LCD TV
2 bedrooms
Egyptian cotton bed sheets
Sofa bed - double
Hairdryer
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is €96
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4 Jan - 5 Jan 2026
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About the area

Map
19-21 City Road, Chester, England, CH1 3AE

What's nearby

  • Grosvenor Park - 3 min walk - 0.3 km
  • Chester Cathedral - 9 min walk - 0.8 km
  • Chester Town Hall - 10 min walk - 0.9 km
  • Chester City Walls - 11 min walk - 0.9 km
  • Chester Racecourse - 18 min walk - 1.5 km

Getting around

  • Chester Station - 5 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Old Harkers Arms - ‬1 min walk
  • ‪The Cornerhouse - ‬1 min walk
  • ‪Wok&Go - ‬3 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬4 min walk

About this property

Base Serviced Apartments - City Road

Hotel near Chester City Walls
Located close to Chester Zoo, Base Serviced Apartments - City Road has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in and smoke-free property
Room features
All guest rooms at Base Serviced Apartments - City Road have amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Coffee/tea makers, heating and limited housekeeping

Similar properties

Exterior
The Queen at Chester Hotel, BW Premier Collection
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,008 reviews
The price is €72
includes taxes & fees
4 Jan - 5 Jan 2026
The Queen at Chester Hotel, BW Premier Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 250 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Deposits vary depending on the size of the group and time of the week the booking is made for.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 25 years old are not permitted at this adults-only property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Frequently asked questions

Is Base Serviced Apartments - City Road pet-friendly?

No, pets are not allowed at this property.

How much is parking at Base Serviced Apartments - City Road?

Base Serviced Apartments - City Road doesn't offer parking.

What time is check-in at Base Serviced Apartments - City Road?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Base Serviced Apartments - City Road?

Checkout is at 10:00 AM. Late checkout is available for GBP 10.

Where is Base Serviced Apartments - City Road located?

Located in the heart of Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Eastgate Clock and The Rows of Chester are also within 10 minutes. Chester Station is only a 5-minute walk.

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Reviews

Base Serviced Apartments - City Road Reviews

7.8

Good

8.8

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 92 out of 247 reviews
Rating 8 - Good. 85 out of 247 reviews
Rating 6 - Okay. 32 out of 247 reviews
Rating 4 - Poor. 17 out of 247 reviews
Rating 2 - Terrible. 21 out of 247 reviews

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing apartment, only thing missing was tea towel and hand towels. Couple more pillows for sofa bed we had to use cousons from sofa but managed. Great location for city centre , bars and restaurants. Used car park under premier inn across the road .
Stayed 2 nights in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities

Chester

Exactly what we needed. Great location, excellent value for money, very clean and the small kitchen was a bonus. Only downside was that the sofa bed mattress was very uncomfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Charleston

Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 3 nights in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value for money

Really lovely stay and great value for money if you are on a budget. The small double room is definitely small lol but it’s cosy and is perfect for 1/2 nights away. The noise from the pub really isn’t bad so don’t be put off and it’s actually a really nice pub with lots of interesting beers. Great location too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little room

We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little place, easy to use and located two mins from train station, supermarkets and restaurants
Stayed 2 nights in Jun 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maggie moo

Every nice place a little small but we booked that room because off the cheap price , 24 hr parking around the corner, £12 , perfect
Stayed 1 night in Feb 2025

6/10 Okay

Norman

Liked: Room comfort
Disliked: Property conditions & facilities
Condition of need upgrading
Stayed 1 night in May 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was so lovely and cosy after a cold winter's evening. The kitchen area was spacious. Nice clean modern bathroom. I'd definitely stay here again. Great value for money.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Convenient if a little small

Very convenient location. Close to station and right in the canal, with a short walk to centre of Chester. Place was not amazing for a quiet stay, but you know this when booking. My room was super small, double bed but no room for a case - fine for solo traveller or lightly packed couple. Would not be comfortable for an extended stay.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Small. Corridors stinking of weed
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .
Stayed 1 night in Jul 2023

8/10 Good

Karen

Liked: Property conditions & facilities
Apartment is clean and modern good location too. We had a lovely time only thing what I wasn't keen on was not having a window in the bedroom it was abit stuffy .we would stay again it was good to have our own apartment
Stayed 3 nights in Jul 2023

6/10 Okay

Adam

Liked: Staff & service

Nice place. Great location

Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, did everything promised
Stayed 1 night in Sep 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Good communication from the hotel before my visit. My double room was small but big enough for my needs. I found it remarkable value for money considering how close it is to Chester city centre. Will gladly use again.
Stayed 1 night in Sep 2022

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Nice clean room. Excellent shower. Close to town centre. Duvet and pillows could do with replacing as very lumpy and duvet was too small.
Stayed 3 nights in Apr 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just a few minutes walk from Chester station and about 10 minutes from the city centre. We stayed in a small double en-suite room which was functional and had some nice extras such as tea and coffee, shampoo and shower gel and an ironing board with iron. I did need to contact the property to provide ID - they’d sent instructions via Expedia but there was no way for me to send a photo of my ID to them. However once I contacted them, this was resolved quickly and easily. The room was good value, quiet and comfortable, and was just what we needed for an overnight stay in Chester.
Stayed 1 night in Feb 2025

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Nice apartment, could do with little tlc and bit cleaner.
Stayed 1 night in Aug 2022

6/10 Okay

Ella

Disliked: Cleanliness

Overall review - okay

My room was small but perfect for one and the shower and sink worked well. However, if you’re wanting a good nights sleep you won’t get it here if you’re staying on the first floor due to noise and music from the pub next door. The mugs and sink were also dirty. I had safety concerns about the window too which, when opened leads to a drop off the roof and very unsafe. I am unlikely to stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

CHEUK KEE

Liked: Cleanliness, property conditions & facilities, room comfort

All Self Services Hotel

All Good 1. Location: Clocse to the Train Station, 5mins walking 2. 10mins to the City Centre 3. Self Check-in and out, but easy 4. No storage luggage services for the customer
Stayed 1 night in Jul 2023

2/10 Terrible

Thomas

Disliked: Staff & service, amenities
Misrepresented and mis-sold. No mention of the extremely noisy pub downstairs before taking our money. Iron didn't work despite having contacted the property to confirm they had one before arriving. Bedroom was boiling hot in February. The fan listed in the amenities also didn't work. The property failed to co-operate in terms of a refund, despite us having to leave before staying a second night. Awful. Don't book any properties from this company, they deserve no custom.
Stayed 2 nights in Feb 2025