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DoubleTree by Hilton Hotel and Spa Chester

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Pool
Terrace/patio
Front of property
Minibar, in-room safe, desk, blackout curtains
Restaurant

Overview of DoubleTree by Hilton Hotel and Spa Chester

DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

Explore the area

  • Popular LocationChester Zoo3 min drive
  • Popular LocationGrosvenor Park5 min drive
  • Popular LocationCountess of Chester Hospital6 min drive
  • AirportLiverpool (LPL-John Lennon)26 min drive

Room options

About this area

Chester

DoubleTree by Hilton Hotel and Spa Chester is located in Chester. Chester Cathedral and Chester Castle are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, mountain biking and ziplining in the area.
Visit our Chester travel guideOpens in a new window
Map

What's nearby

  • Chester Zoo - 3 min drive
  • Grosvenor Park - 5 min drive
  • Roman Amphitheatre - 5 min drive
  • Eastgate Clock - 5 min drive
  • Countess of Chester Hospital - 6 min drive

Getting around

  • Bache Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive

Restaurants

  • Town Crier - 3 min drive
  • Bluestone Bar - 3 min drive
  • Toby Carvery - 10 min walk
  • Short + Stout - 3 min drive
  • Garden Room & Terrace - 2 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

4-star hotel
Located close to Chester Zoo and Chester Cathedral, DoubleTree by Hilton Hotel and Spa Chester provides a terrace, a garden and dry cleaning/laundry services. Indulge in aromatherapy, a deep-tissue massage and reflexology at The Club and Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), massage treatment rooms and tour/ticket information
  • 7 meeting rooms, concierge services and wedding services
  • Guest reviews speak highly of the breakfast
Room features
All 219 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10 AM: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2777 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Is DoubleTree by Hilton Hotel and Spa Chester pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?

As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on 25 Jun 2023 start from €98.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel and Spa Chester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel and Spa Chester?

Check-in is from 3:00 PM - anytime.

What time is check-out at DoubleTree by Hilton Hotel and Spa Chester?

Checkout is at noon.

Where is DoubleTree by Hilton Hotel and Spa Chester located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Chester Cathedral, Chester Zoo and Grosvenor Museum. Chester Racecourse and Chester Castle are also within 3 mi (5 km).

DoubleTree by Hilton Hotel and Spa Chester Reviews

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1003 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 290 out of 1003 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 105 out of 1003 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 54 out of 1003 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 32 out of 1003 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely 2 days with you, thank you all, every staff member friendly, approachable and helpful, a pleasure to meet them all.
Stayed 2 nights in May 2023

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Would stay again
Stayed 1 night in May 2023

6/10 Okay

Travis

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
In my opinion a hotel shouldn’t be able to advertise a pool if it’s chargeable at £20 per person. The hotel is VERY tired. The bed base was scratched and peeling the walls needed a paint, the carpets needed a clean. The rooms are very basic unless you upgrade. Small and dark with a view of a wall 6 ft away when you look out of the small window. The clientele at the hotel were probably reflective of its condition. A man repeatedly hawking and spitting on the floor right outside reception as we arrived and then then group of women drinking out on the bar terrace at 8pm on Friday evening….in their dressing gowns, whilst other guests are dressed for dinner. Very odd. Not somewhere I’d visit again and moreover would make me doubt using the Hilton brand again.
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay Nice hotel great staff
Stayed 1 night in Apr 2023

10/10 Excellent

Mellissa

Stayed 1 night in Apr 2023

8/10 Good

Lia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room. The restaurant was nice with good service. Only downsides were that we had to wait 45 minutes for a taxi as we weren’t told we had to wait outside for it. We were sat in reception so had to order another. No one answered when we called for room service. £20pp for spa is expensive in my opinion and should be automatically included with the room. All in all would stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Boulton Financial Services

Stayed 1 night in Mar 2023

10/10 Excellent

chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous place for nice weekend away, although could have stayed longer.
Stayed 2 nights in Mar 2023

2/10 Terrible

Richard

Stayed 1 night in Mar 2023