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"Great location. Car parking available. Helpful staff.room quiet and good facilities ."

"Amazing! We were very well looked after from arrival. Prosecco at check in; consierge service (Mark) was superb; complimentary Bentley to take us to our restaurant; beautiful and comfortable room; all staff encountered were friendly and helpful. Absolutely cannot fault this hotel, it was perfect. "

"We were really impressed by the food and good menu with lots of choices. The staff were very friendly and helpful. The pool and spa was great although slightly run down. Overall we were very happy with our stay and would absolutely come back"

"Its was amazing hotel l really did enjoyed myself "

"Had a great stay. We'd prefer free parking (£17 a night)instead of free breakfast."

"I booked this very quickly by just searching Google for "Lake District hotels" one evening and I was very pleased. It is expensive, but it is a 4* hotel, so you would expect to pay a higher price than others. We found the staff brilliant and the room fantastic, although we did get a free upgrade on arrival which was nice, so I can't comment on the room we actually booked! The location is perfect, lovely views and really convienient for the Lake Cruises next door. We did not use the Spa, but did use the sauna and pool, which were great. We only used the Brasserie for the evening meals, and we liked the meals so much, we had the same both nights! (Fish and Chips and the Lakeside Burger) Breakfast was more than enough, with so many choices and great service from the staff. It is an old hotel, but that should not put people off, whilst they are doing lots of renovation, it did not ruin or disturb our time there (I think there was work taking place but we didn't see or hear anything). Our room had old photos on the wall and you can see it has been an established hotel for many years. We chatted to a few other guests and they were all very complimentary about the place. A couple of staff that we remember that were very friendly and we chatted to, were David (at breakfast) and Sheya (I think that was her name in the Brasserie) but there were others and all were really nice. if you want a authentic period (modernised) hotel that fits the "lake district" vibe, book it! "

"As always secure parking, room clean - tidy television set in front of mirror just a bit tired but cosy. Very good choices at breakfast , well situated for trams and buses"

"Everything about this hotel was above our expectations. The room, the breakfast, the staff the massage (Thank you Tracey) Everything."

"Great location, right in the centre of Blackpool. easy to walk out after long meetings. "