Front of property
Check availability

Reviews of The Brickwall Hotel

3 out of 5
The Brickwall Hotel
The Green, Sedlescombe, East Sussex, Battle, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 192 reviews" "
Rating 8 - Good. 65 out of 192 reviews" "
Rating 6 - Okay. 21 out of 192 reviews" "
Rating 4 - Poor. 5 out of 192 reviews" "
Rating 2 - Terrible. 1 out of 192 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom taps were not at all good.Very stiff on the basin and the shower controls not easy
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well-situated and is an old character-full building. The staff are very friendly and helpful to ensure you have a good stay. All food is individually prepared and the chef is excellent. The room facilities are good and tea/coffee products are plentiful. The toiletries are very good and also plentiful. Bed was very comfortable and overall the stay was excellent.
Stayed 2 nights in Apr 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unique old building. Great to be in it.
Stayed 1 night in Apr 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband spent 1 night here and have to say the whole experience was smashing, the cleanliness of the place ,the service and lovely fry up all 10 out of10 handy having off street parking too, the main dinner menu is all strictly a la carte which wasnt for us but we certainly wouldn't think twice about a 2nd visit.
Stayed 1 night in Apr 2024

8/10 Good

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a single occupant I was on my own so could have felt vulnerable. I did not. Although the room was tired the cost of the room was fair. I was well looked after and the food was great. Very accommodating owners.
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and people.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found it friendly, relaxing and good value. Breakfast was excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very old building of course but the floors are very tilted and i worry that it may be unsafe. I thought the person in the room above us was going to come through the ceiling.
Stayed 1 night in Oct 2023

10/10 Excellent

Torin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We held our Golden Wedding celebrations there and the food, staff and service were excellent.
Stayed 2 nights in Oct 2023

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still excellent value
My third visit. Still very good value. Spacious comfortable room and excellent breakfast. Pleasant and attentive staff. Quiet location. Minor quibbles - no coffee or teamaking facility in room and awkward bedside lighting arrangement
Stayed 1 night in Sep 2023

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and inviting. Lovely grounds.
Stayed 1 night in Sep 2023

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brick wall hotel
Brick wall hotel is in nice village, near to the coast. The staff were very helpful and dinner and breakfast were delicious . We Would recommend it. Our only comment which hopefully may be of use, the window to the stairway the light is on all night. A blackout blind would solve the problem .
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely village location, dog friendly, great evening menu, great breakfast choices and beautifully cooked. Comfortable beds and very friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Staff was really nice and breakfast was great…room was a bit shabby.
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Travelled with partner
People were very friendly and service was good
Stayed 2 nights in Sep 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant, characterful place with lovely staff
Stayed 1 night in Sep 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

keith

Stayed 1 night in Sep 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service
We spent three nights in this hotel and loved it, the whole area, the gardens, the residents' lounge, the bar and the dining room. The staff were extremely helpful and we felt cared for. Food excellent, and plenty of it. My bed was comfortable. The bedroom and bathroom need updating, but no doubt that will come
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vegan friendly
As a vegan couple it was so nice to stay somewhere that employed a proper chef. So often we are offered a plate of salad covered in chilli or pepper. At the brick wall we were offered a choice and the chef visited our table to discuss options which made us feel very welcome. All the staff were very friendly and helpful, we would definitely go there again.
Stayed 1 night in Aug 2023

8/10 Good

Sylvia

Liked: Cleanliness, staff & service
Two night stay
The staff were all very friendly and keen to provide a good service. Our room was a little tired but the kingsize bed was very comfortable. The bathroom was basic with only a bath and hand held shower with no screen or shower curtain. The full english breakfast was the best we've had in ages. It was refreshing that the dinner menu doesn't offer chips opting instead for fresh potatoes and vegetables. We would stay again but in another room with a proper shower. The hotel is in a good location for exploring Rye and the surrounding area.
Stayed 2 nights in Aug 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, really helpful and friendly staff
Stayed 3 nights in Aug 2023

6/10 Okay

BARRY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sean

Stayed 1 night in Jul 2023

4/10 Poor

Talbir

Travelled with family
Disliked: Property conditions & facilities
The hotel is a lovely old building in a delightful village spot. But the interior is very dated with paint peeling off walls and very old fixtures and fittings. Some of the restaurant staff were quite blunt and not accommodating. Overall nowhere near worth the price we payed for a triple room.
Stayed 1 night in Jul 2023
Response from The Brickwall Hotel on 27 Jul 2023
Hello Talbir,Thank you for taking the time to write us a review, your feedback is very important to us.We are sorry to hear that you were not happy with your stay, If we were aware of your dissatisfaction at the time then we would have done our very best to rectify the issues during the duration of your stay with us.Please don't hesitate to get in touch with us directly if you wish to discuss your review further.

10/10 Excellent

Martin

Stayed 1 night in Jul 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good value easy parking nice quiet village
Stayed 1 night in Jul 2023

10/10 Excellent

Gillian

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous traditional hotel with wonderful staff
Such a lovely hotel, very quaint and traditional where quality service and customer care are important. We had a wonderful two night stay where our every need was catered for. Our room was spotless, spacious with well equipped bathroom, bed very comfortable and food in the restaurant excellent. Staff were friendly and attentive which made our stay very enjoyable.
Stayed 2 nights in Jul 2023

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel, it was in a quiet location and the hosts were so welcoming and kind. The room we stayed in looked very dated and the bed was very small. We found it difficult to sleep. A part from that everything was great!
Stayed 1 night in Jul 2023

6/10 Okay

Susan

Liked: Staff & service
The service was very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country hotel
It is a very peaceful and pleasant hotel. The service is excellent and we always enjoy our stay there.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A positive experience
This was a very positive experience. As a single traveller one can be neglected but nothing could be further from the truth here. Everyone here was pleasant and welcoming from the receptionists to the chambermaids and the waiters. The food was delicious and nothing was too much for them. There was a lovely garden to sit in and it was quiet and relaxing. If I go that way again I will definitely stay there. Thank you.
The quadrangle garden.
Stayed 1 night in Jul 2023

4/10 Poor

Norman

Disliked: Cleanliness, property conditions & facilities
The annex rooms are VERY basic, and do not justify the price. We would certainly never go again. MANY others report the same. Sadly, as we have nothing against the people. It needs a MAJOR facelift.
Stayed 1 night in Jun 2023
Response from The Brickwall Hotel on 4 Jul 2023
Good Afternoon Norman,We are sorry to hear that you were not happy during your stay with us. We were not made aware that you were dissatisfied with your room or else we would have tried to do something to rectify the situation for the duration of your stay. We would like to thank you kindly for your feedback and we will take note of your comments so that we can insure a better stay for our guests going forward.Best wishes,The Brickwall Hotel

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming young lady at reception created a good first impression. Our evening meal was nice and arrived remarkably quickly given how busy the restaurant was that night. The breakfast was top notch with a good choice of fruit and quality ingredients. Our only issue was the temperature in the bedroom but it was a humid night.
Stayed 1 night in Jun 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel, very clean and lovely staff
Quiet hotel and clean room with tea, coffee and biscuits. Staff couldn’t be more helpful, easy parking and great breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The water in the village went out the first night. Staff dealt with this stressful situation very well, with a fully booked hotel. The staff were delightful throughout our stay.
Stayed 2 nights in May 2023

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

STEVEN

Stayed 1 night in Jun 2023

6/10 Okay

PETER

Liked: Cleanliness, staff & service
Pleasant Olde Warm Hotel
Excellent service and cleanliness. I think that the food could be improved. The breakfast table relied on tinned fruit and over ripe bananas. The english breakfast as most uninspiring with bacon that was tough and not very palatable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Ela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly country hotel
Such a refreshing change, fantastic friendly customer service. And truly dog friendly too, including an extra sausage at breakfast.
Stayed 2 nights in May 2023

8/10 Good

R L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very good stay -a great family owned hotel with an outstanding restaurant. We shall return
Stayed 1 night in Apr 2023

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The customer service was great. Rooms require updating but also add the the character. Not so great was the leaky tap, hair in bathtub and the double bed was two singles pushed together and sleeping on the gap was very uncomfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable
Top quality service with the best restaurant in the county. Unbeatable!
Stayed 1 night in Apr 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Brickwall Hotel on 12 Apr 2023
Dear Nick,Thank you very much for your lovely score. We are happy to see that you enjoyed your stay. We hope to see you again soon. Kind regards, The Reception Team