Bay Horse Hotels

"Hotel spotless, staff lovely, great spacious rooms and the attention to detail was great - Christmas tress and decorations were so nice and stockings hung on doors for Christmas morning! 🎄👍"

"Yes excellent"

"Room was perfect for two adults and one child. Good transport links into the main city with trams etc. would definitely return in the summer months! "

"Clean competent and friendly staff "

"A Special Christmas Getaway: The "Kelly" Review Date of Stay: December 14th - 16th, 2025 Guests: Diane & Chris Planner: Kelly 🏨 The Hotel: Barton Manor Hotel & Spa (Preston) Booking Strategy: I initially booked a standard double room for Mum and Chris via Hotels.com. Knowing this was their first big trip together after 12 years of being single, I wanted to make it special. I used my status as a Level 4 Google Local Guide (with 15,000+ views!) to send a "cheeky" request email to the hotel manager, Kajal. The Result (My "Win"): The hotel was incredible! • Upgrade: They upgraded them from a Standard Room to a Classic King Room with a Garden View for FREE. • Romantic Touches: They agreed to arrange rose petals on the bed in a heart shape with "D & C" in the middle (Complimentary!). • Leisure Access: They threw in free access to the Pool & Leisure Club for both days (normally a paid extra). • Check-in: They added a note to allow Chris to check in early if he arrived first. Verdict: The hotel staff went above and beyond. The "cheeky email" strategy worked perfectly, saving money on the upgrade and spa access while adding huge value. ❄️ The Activity: Preston on Ice The Plan: For Monday evening (15th Dec), I booked them a session at the "Preston on Ice" skating rink in the city centre. • Booking: 18:00 Off-Peak Session. • Smart Saving: I booked a standard ticket for one and used the "Carer goes Free" option for the second ticket, saving £18! I also found a student discount code (STU"

"Everything was great! Just what we need as our overnight stay on our way to Scotland from South Wales 👍"

"Got pay at the property, reception didn't grant my wishes cash on check-in. Just said it's paid for now so can't alter pay by cash at reception. I was very unhappy about it especially £50 per night refundable for room incident charge."

"Absolutely spotless. Food was delicious. Staff go above and beyond and are really friendly. From checking in to checking out the overall experience was really good. "

"Very clean room, fantastic reception staff, will definitely stay again"