"Hotel is in a great location, breakfast was good although it gets busy, reception staff on check in was fantastic.
Downside, no wine selection in bar, they had run out.
Some room maintenance is needed.
Noisy rooms from traffic so you couldn’t have windows open.
Heating is centrally controlled giving no ability to switch on in evening.
Overall, not as good as I expected."
"Check in was smooth and quick and it was nice to be able to check in early because our room was available.
Staff very polite friendly and helpful.
Room was a good size, plenty of storage, clean and I liked the Jo Loves products. Turn down service was lovely. It was quite noisy from the road outside though which was not good. Windows should be better.
Dinner and drinks at the hotel were great couldn’t recommend them enough. Our dinner was delicious. Well cooked, fresh and full of good flavour. I had pork chop with black pudding crochets my husband had the lamb with champ.
Breakfast was disappointing. Ordered food was slow and not as good as other hotels I’ve been to where I haven’t paid as much! The whole breakfast should be as a buffet style as this is what we prefer. I stayed at the Grand Central Hotel previously and they did an excellent breakfast with a quieter room. Would recommend that hotel more, if available, than the Fitzwilliam."
"10 minute walk from central station with large case very swift check in staff were excellent and very helpful throughout our stay asked for extra pillows got them without a problem 10 minute walk in to city centre good budget hotel only used for sleeping at night as out all day would definitely recommend."
"Great check in and comfortable and clean room. Great choice at the buffet breakfast. Only downside was that we were on 6th floor and one of the lifts was temperamental and refused to stop at that floor!"