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The Malone

Photo gallery for The Malone

Property entrance
TV
Suite | Premium bedding, desk, iron/ironing board, free WiFi
Suite | Premium bedding, desk, iron/ironing board, free WiFi
Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Overview of The Malone

VIP Access

The Malone

4.0 star property

4.2/5 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
60 Eglantine Avenue, Belfast, Northern Ireland, BT9 6DY

Explore the area

  • Popular LocationLisburn Road3 min walk
  • Popular LocationBelfast Botanic Gardens7 min walk
  • Popular LocationQueen's University of Belfast10 min walk
  • AirportBelfast (BFS-Belfast Intl.)25 min drive

Room options

About this area

Belfast

The Malone is located in Belfast City Centre, a neighbourhood in Belfast, and is in the entertainment district. Ulster Museum and Lyric Theatre are cultural highlights, while Crumlin Road Gaol is a notable landmark. Looking to enjoy an event or a match while in town? See what's going on at SSE Arena. Guests appreciate the hotel's quiet location.

What's nearby

  • Lisburn Road - 3 min walk
  • Belfast Botanic Gardens - 7 min walk
  • Queen's University of Belfast - 10 min walk
  • Ulster Museum - 11 min walk
  • Lyric Theatre - 12 min walk

Getting around

  • Adelaide Station - 16 min walk
  • Belfast International Airport (BFS) - 25 min drive

About this property

The Malone

4-star hotel in Belfast City Centre, rejuvenated in 2021
A terrace, dry cleaning/laundry services and a fireplace in the lobby are just a few of the amenities provided at The Malone. The on-site restaurant, The Greyhound, features regional cuisine and light fare. Free in-room WiFi is available to all guests, along with a bar and conference space.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), access to a nearby indoor pool and luggage storage
  • A ballroom, free newspapers and a porter/bellboy
  • Guest reviews give good marks for the quiet location and helpful staff
Room features
All 71 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the quietness rooms at the property.
More amenities include:
  • Highchairs and art supplies
  • Deep-soaking baths, baths or showers and hairdryers
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 10-15 for adults and GBP 5-7 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Greyhound
  • Gallery

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (484 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in reception
  • Renovated entire property – June 2021
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between GBP 10 and GBP 15 for adults, and GBP 5 and GBP 7 for children (approximately)
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Malone Belfast
Malone Lodge Hotel & Apartments
Malone Lodge Hotel & Apartments Belfast
Malone Lodge Hotel Apartments Belfast
Malone Lodge Hotel Apartments
Malone Lodge Hotel And Apartments
Malone Hotel Belfast
Malone Hotel Apartments
Malone Lodge Hotel Belfast
Malone Lodge Hotel
Malone Lodge Hotel an Ascend Hotel Collection Member
The Malone Hotel
The Malone Belfast
The Malone Hotel Belfast
Malone Lodge Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is The Malone pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 5 Dec 2022 start from €130.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Malone?

Self-parking is free at this property.

What time is check-in at The Malone?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Malone?

Checkout is at 11 AM.

Where is The Malone located?

Located in Belfast City Centre, this hotel is within a 10-minute walk of Belfast Botanic Gardens and Queen's University of Belfast. Ulster Museum and Lyric Theatre are also within 15 minutes. Adelaide Station is 16 minutes by foot and Botanic Station is 16 minutes.

Can I cancel my reservation for free at The Malone and receive a full refund?

Yes, The Malone offers free cancellation on select room rates, because flexibility matters! Please refer to The Malone cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 473 out of 998 reviews" "
" "5 - Excellent 47%
Rating 4 - Good. 350 out of 998 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 101 out of 998 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 55 out of 998 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 19 out of 998 reviews" "
" "1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

William, Manchester
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely suite but no remotes for TVs or cups for coffee machine which I reported but was not rectified. All in all a good property to stay.
Stayed 1 night in Nov 2022

5/5 Excellent

Christina McCaffrey
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. I keep coming back to it because it's so charming. The people at the front desk were helpful and the food was delicious. Plus, it's an easy stroll to Queens and the Botanical gardens. You won't be disappointed, it is a gem.
Stayed 2 nights in Nov 2022

4/5 Good

Kevin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, plush and very comfortable. There should have been a toilet brush in the bathroom though.
Stayed 1 night in Oct 2022

1/5 Terrible

Anna
Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Nice tree lined avenue. Unfortunately despite confirming booking in March our room was not available then when we were given a key card the executive room had someone else’s possessions in it. However the disability room we were given was £50 cheaper than the one we had booked.
Stayed 1 night in Oct 2022

3/5 Okay

David, Kington
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I encountered a couple of errors but the duty manager sorted them out. Nice reception team.
Stayed 2 nights in Oct 2022

5/5 Excellent

William
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located “boutique’ hotel near Queens University and Botanical Gardens. Excellent parking facilities and eager-to-please staff.
Stayed 1 night in Oct 2022

2/5 Poor

Bernard
Travelled with family
Disliked: Staff & service
X
Stayed 9 nights in Sep 2022

2/5 Poor

Felicity Jane
Travelled with partner
Overall the apartment was good - the space and what was provided. But the toilet flush didn't work, the shaver socket stopped working and the TV didn't work. None of these were fixed satisfactorily while we were there (for a week). Some staff were excellent, but others didn't seem to know the meaning of service. There was no information in the room about check out times, restaurant opening times or other useful information
Stayed 7 nights in Sep 2022

1/5 Terrible

Colleen
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a lovely young blond headed gentleman at the front desk. He was the only good thing about this hotel.. Room keys never worked, they didn't work for other guests either, one day 3 of us couldn't get into our rooms and waited for 15 minutes for someone to bring room cards that worked, tv remotes too hard to figure out, the basthtub wouldn't drain, no direct phone line to front desk, the parking was behind one building so if you were across the street, you were really screwed. I couldn't even check in at 5 to 3, I had to wait until 3:00. One day the front desk suggested I walk to the train and go to the Great Causeway. It was 1pm. By the time I found the train it was 2:00 and I looked at the directions from the hotel again. It would take 4 hours to get their, which meant if I didn't get lost I would get there by 5, stay an hour and I would get back to the train station (which didn't look like a very good neighborhood) around 10 at night, then I would have to walk back to the hotel in the dark and alone. Who thinks this is smart for a 61 year old women to do alone. While I was at the front desk another women walked up and had a splitting headache and asked for some help getting asprin. The front desk couldn't be bothered, they told her she might get some down the street at a store. I orderred breakfast one morning, it was horrible and the wait staff was rude.
Stayed 2 nights in Sep 2022

4/5 Good

Peter
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public areas very clean and presentable. Bedroom window handles broken carpet stained,. Very limited choice for continental breakfast - empty croissant basket, no white bread for toast, 1 slice of cheese and 2 rolled up pieces of ham on display. Bar service very slow.
Stayed 1 night in Sep 2022