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Reviews of Hotel Los Alamos

4 out of 5
Hotel Los Alamos
Calle Gerona 7, Benidorm, Alicante

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 87 reviews" "
Rating 8 - Good. 35 out of 87 reviews" "
Rating 6 - Okay. 4 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and in central location with the Main Street a 2 minute walk and beach about 5-8 mins. Lots around it bit nothing too noisy.
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay would recommend to friends and family.
Stayed 1 night in Mar 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Was excellent very clean and quiet perfect hotel will stay again
Stayed 5 nights in Nov 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived they only had one room that was what we had booked within the hotel and offered us two ground floor rooms which stood alone outside near the pool area. The rooms were adequate but our room the hand towel rail fell off and the tap on the sink was loose, the shower was a good size but we did have drainage smells late afternoon. The room was quite small but had everything in except any coffee/tea making facilities but we were only there 4 nights but had we been staying more I would have asked to move rooms. The hotel was clean and quiet at night. I would definitely return.
Stayed 4 nights in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all efficient and friendly. Right on the main strip but not noisy
Stayed 4 nights in Nov 2023

10/10 Excellent

Ian

Stayed 2 nights in Nov 2023

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Glyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Faultless
Stayed 6 nights in Oct 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t value for money at all, Very basic, balcony facing a balcony from the building across back street, not my thing so won’t be booking again and wouldn’t recommend due to the cost when others in the vicinity are far superior.
Stayed 2 nights in May 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter weekend - excellent location
Well located hotel close to old town and sea front but only 10 minutes to the Marriott and the lively nightlife. Very good pool and sun bathing area plenty of sun beds but was April Easter weekend, staff very friendly at checking and restaurant. Food had limited choice and as expected from the buffet warm rather than hot. Spanish entertainment in the evening but close to lots of other entertainment. 3/4 star hotel nice for a short stay.
Stayed 1 night in Apr 2023

8/10 Good

Emma Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, lovely clean modern hotel
Stayed 5 nights in Aug 2022

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2022

8/10 Good

Alnoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant reception staff.. such a bonuy
This hotel was in a great location for a first time overnight stay in Benidorm.. the man on reception when we checked in was the most helpful staff member we have met over the lady 2 weeks traveling around Spain .. he explained very clearly re parking etc … and was also a very nice person..would come back to this hotel .. mainly because of him ..
Stayed 1 night in Oct 2021

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Los Alamos has become our go to hotel in Benidorm. The staff are so friendly and helpful, rooms are clean and comfortable, it’s in a good position for us, as we like the old town and it’s just a 5 minute walk from Levante beach.
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and safe.
Very helpful and welcoming hotel, nothing was too much trouble. Very clean and high levels of covid measures in place.
Stayed 3 nights in Oct 2020
Response from Jefa de reservas on 16 Oct 2020
thank you very much for your kind comment. In these difficult times knowing that your stay has been safe, for us it is a great satisfaction. Greetings Lola

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benidorm 2020
Nice hotel, nice and friendly staff - We enjoyed our stay here and it felt very safe!
Stayed 4 nights in Sep 2020
Response from Jefa de reservas on 7 Oct 2020
Thanks David for your comment. It is very important for us to know your opinion. I hope to see you soon at the hotel Salutation Lola

10/10 Excellent

gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gary
Stayed 1 night in Aug 2020
Response from jefa de reservas on 7 Oct 2020
Hola Gary Gracias por su comentario. Saludos Lola

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area clean, small size, would fit everyone duruing summer season. Sun only hits parts of pool area. Excellent locstion for old town and party strip access. Rooms clean but basic, air conditioning was none exsistent. Dont think there were any other English in the hotel, but everyone was pleasant. Different evening entertainment provided daily, always seemed busy in the bar area but we didnt stay in to watch it. Breakfast was a wide selection of food.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean. Good location. Comfortable . Pleasant
Stayed 2 nights in Jan 2020

2/10 Terrible

Margaret

Disliked: Staff & service
Rudest hotel ever poorest food ever
this is the worst 4 star hotel we have ever encountered two grumpy old men with stinking garlic breath checked us in eventually put us in a room out in a corner like a dungeon there is only one side of building gets the sun at pool and maybe street view but spanish come first British people are not liked at this hotel due to past incidents barman was nice to us the dining staff unpleasant they try to keep English separated to one area food was awful and cold there is a female receptionist I think Laura she was excellent after three days she helped us to get a better room we have had better from 2star hotels small shower then coming out into a freezing Bathroom when we checked out we never even got a thank you for choosing there hotel I would never like any one to receive such awful treatment we moved to another hotel and was made welcome
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Not 4 star no gym sauna indoor pool food undercooked and all set up for spanish snacks none existent spanish locals came for spanish entertainment absolutely rubbish would not recommend to english people
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 11 nights in Oct 2019
Response from Direccion on 21 Nov 2019
Estimado huesped, Gracias por su retroalimentacion. Esperamos recibirle pronto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Direccion on 21 Nov 2019
Gracias por su opinión. Esperamos volver a verle pronto.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean throughout, our room 311 was lovely, restaurant staff work hard keeping tables clean and set, bar staff were also pleasant. Mainly Spanish guests and Dutch, but no probs. Would stay here again
Stayed 4 nights in Sep 2019
Response from Maria Sanchez, Director on 11 Oct 2019
Thank you for sharing your feedback, we are delighted to know how your stay was comfortable and that you have liked the room and facilities in Los Alamos, Benidorm. Again thank you and looking forward to welcoming you back soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with very large, comfortable beds. Efficient air con and free safety deposit box, Daily room cleaning is excellent. Reception and restaurant staff are very helpful. The food choices and quality were a little limited but certainly edible. ( we are a bit fussy!) The pool is a bit on the small side and the sun beds are all in shade by about 4.00 pm which was a disappointment. The bar has a great choice of drinks including slush and frappe latte and they do a fabulous sangria but as the bar staff have other duties such as stacking sun beds etc, you have to wait for them to return to the bar and serve. This creates queues and a long wait. As I can’t stand for long, this is a problem for me. There is entertainment in the bar every evening but we preferred to go out to the Benidorm nightlife which the hotel is in a good location for. The beach and promenade is about a 5 minute easy walk.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and very modern. Rooms nice and spacious and great view over the pool!
Stayed 2 nights in May 2019

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service
Horrible hotel.
Disgusting. the worst hotel I have ever stayed in
Stayed 5 nights in Jan 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay 😄
Great location, the staff are very friendly. Would definitely recommend.
Stayed 1 night in Mar 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff in breakfast room quite rude, reception staff friendly, excellent location, clean and very good sized rooms, breakfast standard.
Stayed 5 nights in Mar 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Clean comfortable hotel,close to the old town and not far from the beach ,nice breakfast , we went in October and I would use this hotel again , but would take a travel kettle next time as they don’t provide one or hire any out in this hotel
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Spacious rooms and staff are very helpful
Stayed 1 night in Oct 2018

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel bit short staffed when at bar for drunks but staff are nice and friendly food was ok and sthing fir everything would stay again!
Stayed 3 nights in Sep 2018

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Francisco

Stayed 1 night in Nov 2023

8/10 Good

per werner

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Roni

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lhacene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une prestation à la hauteur En pension complète Rapport qualité/prix très intéressant Endroit paradisiaque à quelques mètres de la plage
Stayed 1 night in Aug 2023

10/10 Excellent

Diego

Stayed 1 night in Aug 2023

8/10 Good

Maria Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La situación es muy buena. Cercana a la playa, al balcon del mediterráneo, en plena zona comercial y de bares... en la playa de levante. Habitaciones amplias y cómodas.
Stayed 1 night in Sep 2022

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Ulla Britt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Juana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
La experiencia ha sido muy buena, hotel estba muy bien, muy buena ubicación. Lo peor que hemos visto es que el comedor es muy pequeño para el hotel tan grande, y el calor q hacía en el comedor. El buffet un poco repetitivo pero la cocina en directo perfecto. En general ha estado todo muy bien.
Stayed 5 nights in Aug 2021

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Pequeño descanso.
Todo el personal fue muy amable y eficiente. Las habitaciones están limpias, pero dentro había un fuerte olor a tabaco. La zona de la piscina era buena, aunque se necesitaban más tumbonas. La comida podría haber sido mucho mejor Nos hemos alojado en hoteles de 4 * mucho mejores en Benidorm.
Stayed 2 nights in Jul 2021

10/10 Excellent

Maitham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021