Cozumel Hotel Guide - Benito Juarez Municipal Market hotels in Cozumel, Mexico.

"Great breakfast & air conditioning "

"I stayed at the flamingo for a 3 week Ironman training camp just this last April, 2026. From the time walking into the property it felt a Little like coming home. It isn't flashy or big and fancy, it's lovely, quaint and feels like home. I brought my bike and luggage up the stairs to the 3rd floor, and when I entered the room it was lovely, like my bedroom. Clean, good quality bed, nicely appointed and quiet. The next morning and mornings after, staff greeted you warmly, breakfast available and always willing to talk and help with whatever you might want or need. It's a very simple life and honestly, it was kinda perfect. All the staff was on point and I really had no complaints with communication. Furthermore, it's right in the main town, only one block from oceanfront. I enjoyed the stay and have inquired to stay again this November for the race there on Cozumel. "

"This is a basic hotel, which is reflected in the house, but clean and convenient with kind staff. "

"This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back. "

"Muy bonito hotel y muy tranquilo para disfrutar del fin de semana. Está muy bien ubicado y es fácil de llegar hasta caminando. "

"Property was clean and staff was kind and helpful. We stayed one night waiting for our rental to be ready. We chose this for the close proximity to everything in town. The hallways and stairs echo very loudly. It was only a disturbance when some unruly children were running and yelling loudly late at night. We enjoyed our stay and would stay again."

"Central location, friendly helpful staff"

"Jorge waited for us late for our check in, and he was so kind. Property is clean and felt like home. Bed is comfy ."

"My experience at this hotel was quite disappointing. During my stay, I found two cockroaches in the room, which is already a serious hygiene issue. I reported it to the person in charge expecting an immediate solution, but his only response was, “I’ll report it,” without offering a room change or any alternative. Honestly, I expected a much more professional reaction to a situation like this. Another negative point was the condition of the mattress: completely worn out and sunken on one side, making it very uncomfortable to sleep. This is something basic that any hotel should take care of, as it directly impacts the guest’s experience. Additionally, the green areas showed a clear lack of maintenance. The grass was overgrown and poorly kept, giving an overall impression of neglect throughout the property. Overall, these are issues that carry a lot of weight and could be resolved with better management and customer service. Unfortunately, it was not a pleasant stay, and I believe there are many areas of opportunity that the hotel should address urgently."