Cozumel Hotel Guide - Rafael E Melgar Statue hotels in Cozumel, Mexico.

"Not very friendly staff in the lobby, experienced about 6 days of it…they act like you’re bothering them if you ask anything. The pool and ocean front was nice but would not stay again due to the pool music and night club sounds coming from somewhere nearby all the way until 3am. Very basic and budget friendly but at our cost of peace. The location and convenience of everything close by was nice. Good dive resort on sight was great."

"Overall we enjoyed our stay (April 2026). We enjoy snorkelling so it was nice to be able to do that from the beach club. The location is great in that you can easily walk to town. We had no issue acquiring a beach chair for the day, though I think that was due to lower hotel occupancy at the time. The dining room was not overly busy and the food was good, although not a huge spread, we could always find something we liked to eat. I think if the hotel was at full capacity we likely would have found it too crowded as the beach club is not very big and there is only one dining room and one specialty restaurant (only open 3 evenings of the week), at least at the time we were there. The staff were all great and the hotel was very clean and well maintained."

"This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back. "

"Loved Our Stay. Great Hotel, great location, great breakfast and most of all, the staff are amazing!"

"Property was clean and staff was kind and helpful. We stayed one night waiting for our rental to be ready. We chose this for the close proximity to everything in town. The hallways and stairs echo very loudly. It was only a disturbance when some unruly children were running and yelling loudly late at night. We enjoyed our stay and would stay again."

"Excellent hotel. Fantastic food. Nice excursions. Relaxing environment with beautiful pool overlooking the sea. Great entertainment. Very safe and welcoming. Spa was very comforting. Staff were extremely helpful and supportive. "

"Central location, friendly helpful staff"

"Jorge waited for us late for our check in, and he was so kind. Property is clean and felt like home. Bed is comfy ."

"3rd time staying at this property. Staff are always friendly and helpful. Great location, can walk to anywhere. "