Standard Double Room, Mountain View
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Reviews of The Dragon Hotel and Restaurant

3.5 out of 5
The Dragon Hotel and Restaurant
Holyhead Road, Betws-Y-Coed, Wales

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 68 reviews" "
Rating 8 - Good. 26 out of 68 reviews" "
Rating 6 - Okay. 13 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Travelled with partner
Property was very clean, comfortable and warm. Host was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aimee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient for the town. The best view from our bedroom window. Genial hosts. Altogether a very good base for our stay in North Wales
Stayed 4 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Located on the "strip" in Betws-Y-Coed, this B&B is well situated to take in the things this village has to offer. Lots of dining and specialty clothing shops near by. Rail from Lladnudno is a ten minute walk. The owner and her neice gave us service, both were very pleasant to deal with. An outside cleanup and some improvements to the inside would make it so much nicer. Excellent full English breakfast
Stayed 2 nights in Aug 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welsh Holiday
Very friendly, great location for the town. Great breakfast, very comfortable bed.
Stayed 4 nights in Jul 2023

4/10 Poor

sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Sadly it needs a lot of money spent on the property to bring it up to an acceptable standard. Good breakfast, friendly host but overall dissapointing. Needs a deep clean, decorated throughout and a good declutter in the public areas. Dont understand how it can rate 8 out of 10 as at best a 5/6!
Stayed 2 nights in Jul 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for few days trip in beautiful area! Helpful staff and comfortable bed to rest in after hikes
Stayed 2 nights in Jun 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay good location lovely lady owner was very helpful
Stayed 2 nights in Jun 2023

10/10 Excellent

Barry

Stayed 2 nights in May 2023

8/10 Good

Ian, Oxford

Liked: Cleanliness, staff & service
Good value stay, excellent food. The host couldn’t have been more helpful. Nice to have parking.
Stayed 5 nights in May 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, great location and parking at the front of the property. Friendly lady who booked us in and also made breakfast that was also very good. Full English and a choice of cereals, toast, juice, tea and coffee. Restaurant at property is closed but there's plenty of places to eat close by. Would stay there again.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple short stay, very conveniently placed and friendly welcome.
Stayed 2 nights in Oct 2022

10/10 Excellent

Shelagh

Travelled with partner
Liked: Cleanliness, staff & service
Liked the room and the staff wasn't happy that there was no restaurant and bar service of an evening and we weren't informed of this before arrival
Stayed 3 nights in Oct 2022

2/10 Terrible

W

Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Snowdonia. Well cared for and looked after. The hostess does an amazing job. Unfortunately chinese restaurant attached isn't functioning as there is no chef. However, excellent food in the village. Highly recommend staying here
Stayed 4 nights in Sep 2022

4/10 Poor

Duncan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked 3 nights expecting a restaurant (due to the name) for convenience - restaurant permanently closed! Friendly and helpful landlady seemed to be working / doing everything herself. Shower pressure useless, shower booth too small to bend down, would be beneficial in a prison! Clean and tidy rooms with a decent breakfast.
Stayed 3 nights in Jul 2022

10/10 Excellent

Isn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dragon hotel
Wonderful stay lovely views friendly staff
Stayed 2 nights in Jul 2022

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, staff & service
Decent stay for 2 nights
Overall we had a decent stay. Great location only a few minutes walk into Betwys y Coed. The building, carpets and rooms are a little tired and would benefit from a lick of paint and some modernisation. Our en suite bathroom, which was small, had a sliding door which wasn't the most private or hygienic. The sink was in the main room therefore you had to leave the toilet to wash your hands. The hotel's parking spots were all in use whilst we were there and so we parked for free on the public road outside but beware, these are first come, first served and you can't be guaranteed a spot. Staff were polite and friendly. Good and plentiful breakfast.
Stayed 2 nights in Jul 2022

8/10 Good

Sarah

Stayed 2 nights in Jul 2022

8/10 Good

Stephen

Stayed 2 nights in Apr 2022

6/10 Okay

Dr. Sally

God knows how you people operate…. The Dragon suffered a death in their family, one of the co owners. He died on 9th December and they have been shut indefinitely since then. It beggars belief that your organisation is obviously totally unaware of their family situation. The remaining co owner has asked me to get my own money back as he cannot facilitate this. Out of respect…the owners are Chinese. As an Australian, I can assure you that funerals can go on for months, especially if ashes must be returned to family plots in China. Chinese people have been resident in Australia since the 1800s gold rush. Dr. Sally Parkin. Kindly show them some empathy.
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, clean and tidy rooms in a great location. Breakfast good. Disappointed that the bar and restaurant were closed.
Stayed 2 nights in Oct 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Dragon Hotel was excellent Peter and Lee take extra care to ensure your stay is as comfortable as possible if you enjoy a well cooked full english breakfast this is the place to stay. Unfortunately due to covid having its effect on staffing they were unable to open the restaurant which will mean that we will be returning when the restaurant reopens
Stayed 5 nights in Aug 2021

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dragon Hotel
I would describe this place as quaint but the room was clean and comfortable and breakfast was good. Overall, good value for money.
Stayed 3 nights in Jul 2021

2/10 Terrible

Sadikshya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good stay
Just two people running the hotel. Parking outside the building was restricted for 3 weeks and the owner didn’t inform us, they said it should be alright to park, we hd to call the traffic controller to check and they suggested not to park. The hotel restaurant has been closed for a year and they didn’t inform us about it as well. Room was quite nice but not clean, there some smell on the pillows, bedsheet and bedcover. Tables were dusty and wasn’t been cleaned properly. Served English Breakfast was dry and the fork in the tables are always dirty, had to ask them for another. Overall not a good stay. Wouldn’t recommend.
Stayed 3 nights in Jul 2021

8/10 Good

Debbie

Liked: Cleanliness, staff & service, room comfort
Nice place 5 minutes walk into village. Very convenient to explore north Wales, some very nice walks.
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
OK but wouldn't stay again
A very tired looking place that could do with a lot of TLC to bring it up to scratch. The outside of the hotel needed to be spruced up, and the initial welcome was not the best i've ever received The restaurant is not open at the moment, and they seem to be using this area for guests to check in, as when we did this was in the bar area which seemed to be a dumping ground for everything so not a good first impression. The room itself, the good points: The bedding was clean and the bed was comfortable. With nice clean towels. The bad points: The bathroom was very small and the sink was in the bedroom which is not ideal. The shower head wasn't very clean and there was a few grubby areas. Outside of the room some areas were grubby. Breakfast was ok, but not too much choice and the help yourself buffet was not replenished during service.
Stayed 3 nights in Jun 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect base to start your adventures
The hotel is in a perfect position for exploring Snowdonia. The room was clean and comfy and good for a base with free parking. The breakfast was to a reasonable standard and the staff mainly friendly apart from when checking in. The guy I assume the owner was not very friendly and welcoming.
Stayed 3 nights in Sep 2020

6/10 Okay

Ceri, Cardiff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was clean and comfy for a boys walking weekend. Breakfast was fine. All in good quality for the price
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Visited early March. Breakfast was supposed to be included yet restaurant was closed and no staff available come the morning. Room was clean and comfortable.
Stayed 2 nights in Mar 2020

8/10 Good

Sioned

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Handy location , room comfortable and spotless. Amazing Chinese food
Stayed 2 nights in Feb 2020

8/10 Good

c r

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
We stayed in a triple room for 2 nights as we were up climbing in Snowdonia. The rooms were fine for what we were looking for and the location was good. Only difference was that the address says that it is in the centre of Betws Y Coed, where as it is actually a few minutes up the road. Apart from that can't complain.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Breakfast is amazing. The beds were really comfortable as well. Everything was great but it also smelled moldy
Stayed 3 nights in Oct 2019

8/10 Good

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very good 4 night stay
Very good 4 night stay.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good for a quick stop-over
This hotel is well placed and leaves you able to walk to many places of interest, eateries, shops etc. It is on a main road though which does get noisy especially when wet, and there's not a great deal of sound insulation from the windows. The bathroom is very small indeed, which doesn't matter if you are just making a quick stopover. We could hear some noise from neighbouring rooms, including being woken at 6AM one morning, but this won't matter if you have considerate neighbours. The breakfast was lovely and the staff were too. There is a beautiful view from in front of the rooms.
Stayed 3 nights in Sep 2019

2/10 Terrible

Lesley

Stayed 3 nights in Aug 2019

6/10 Okay

James

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice breakfast,the chinese restaurant in the hotel was very good. Some onsite parking , but plenty on road parking near the hotel too. Comfy beds. Only downside we found was we could hear the guests upstairs moving around alot but it wasn't a big issue, we would stay there again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless, very comfortable, fantastic restaurant
Spotless, lovely comfortable bed. The breakfast in the morning had a good choice and the staff were lovely.The highlight was the Chinese food in the restaurant. Outstanding food and value for money. Definitely be back again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, we only had the breakfast there each day was really good.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
People were great, very friendly and helpful. Room was comfortable, although architecturally odd...although en-suite, the bath was entered from the entrance foyer, separate from the room. Room not posh, and not large...but comfortable as I said. Not well set for people with mobility issues
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
More of a 3 star accommodation
Overall the accommodation was good, but there were a few things that could have been better. The tap leaked in the bathroom, there was some mould around the window. The breakfast was good, and the waiter was very helpful. If you were in the downstairs room you could hear everything in the room above. The staff were very helpful and friendly, but wasn't quite a 3.5 star - I'd say more 3 star.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic and no cooked breakfast before 8.30 .................................
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019