Located near the National Exhibition Centre, Arden House NEC Birmingham & Airport offers a peaceful setting with a garden and laundry facilities. Guests enjoy in-room WiFi, complimentary English breakfast, and a water dispenser during their highly-rated stays.
Located in Marston Green, a neighbourhood in Birmingham, Arden House NEC Birmingham & Airport is near the airport and near a train station. Travellers eager for a bit of culture can stop by Cadbury World, while those who have shopping on the agenda may want to visit Resorts World Birmingham and Bullring & Grand Central. Looking to enjoy an event or a match? See what's going on at National Exhibition Centre or Utilita Arena Birmingham. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Birmingham travel guide
Located close to Resorts World Birmingham, Arden House NEC Birmingham & Airport provides a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking
English breakfast (surcharge), express check-out and express check-in
Luggage storage, smoke-free property and a water dispenser
Room features
All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
Heating and fans
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
32-inch LED TVs with satellite channels
Wardrobes/cupboards, free tea bags/instant coffee and electric kettles
Daily English breakfast available 7:30 AM to 8:30 AM for a fee: GBP 10 for adults and GBP 10 for children
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Water dispenser
Guest services
Housekeeping (weekly)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Double-glazed windows
Eco-friendly cleaning products used
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Fan
Heating
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Property is also known as
Arden House
Arden House NEC Birmingham
Arden House Nec Birmingham &
Arden House NEC Birmingham & Airport Guesthouse
Arden House NEC Birmingham & Airport Birmingham
Arden House NEC Birmingham & Airport Guesthouse Birmingham
Frequently asked questions
Is Arden House NEC Birmingham & Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at Arden House NEC Birmingham & Airport?
Self-parking is free at this property.
What time is check-in at Arden House NEC Birmingham & Airport?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:30 PM to
midnight for a fee of GBP 20.
What time is check-out at Arden House NEC Birmingham & Airport?
Checkout is at 11:00 AM.
Where is Arden House NEC Birmingham & Airport located?
Located in Marston Green, this guesthouse is 1.8 mi (2.9 km) from National Exhibition Centre and 2.4 mi (3.8 km) from Resorts World Birmingham. Bullring & Grand Central and Broad Street are also within 12 mi (20 km). Birmingham Marston Green Station is 17 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arden House NEC Birmingham & Airport Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room smelt fresh and was clean. It was comfortable and had a decent en-suite. The hotel manager was very polite, pleasant and helpful. I enjoyed the breakfast which was healthy and sufficient. It was a small hotel but that didn’t matter.
Stayed here for one night stayed in room 6 lovely room very clean just found the bed the pillows very hard and the bed very very small… like to watch to in bed with a brew before sleep but couldn’t to very very small and very poorly situated on the wall I would definitely stop here again but I would bring my own pillows… didn’t have the breakfast but there looked a lot off selection from cereals and pastries perfect for 1 night stay loads off areas to walk
It was very clean and tidy, and the room was so nice I couldn’t believe is true .
The guy from the reception was so friendly and kind deserved every penny.
I kindly recommend it !👏
Elena
Stayed 1 night in Feb 2024
8/10 Good
Louis
18 Jun 2024
Liked: Cleanliness, staff & service, amenities
You get what you pay for, not bad for the price. A few quirks such as the ground floor curtains not closing fully with work being done in the garden. A clothes hook installed upside down. Doesn't look like enough parking if it's full. That being said, staff were polite and the bed was comfy, and it was close to the resorts world arena which was ideal - decent price
Louis
Stayed 1 night in Jun 2024
8/10 Good
Charlotte
11 Feb 2024
Liked: Cleanliness, room comfort
Slightly confused
Must admit was a bit confused in the beginning as I wasn’t expecting the hotel to have Shakespeare themed room thought the ceiling thing was a little creepy but the bed was really comfy.. found a bible in the draw I was a bit confused. Bathroom was clean and tidy, fresh towels and bedding. The doors are also really hard to open, the code lock for the front door needs to be fixed as it feels like it’s stuck and door is really hard to open.. overall really nice, lots of storage space on wardrobe
It was average, nothing special at all and in the middle of no where.
Ian
Stayed 1 night in Oct 2024
6/10 Okay
Verified traveller
19 Sept 2024
Liked: Cleanliness, amenities
It was a small cozy place, could hear the one above me walking around though. The receptionist was whispering, so I really didn’t understand anything. The room smelled weird. Very nice rural area located 3km/40min walking from the airport. I didn’t catch the breakfast that wasn’t until 7.30.
The rooms advertised on your website were not available. The room we stayed in was not shown on the photos on your website. If it was a would not have chosen to stay there. It was dirty the carpet was stained and decor tatty. The breakfast was cooked in old dirty frying oil and was burnt.
Lynn
Stayed 1 night in Apr 2024
2/10 Terrible
Verified traveller
6 May 2024
Disliked: Staff & service
Avoid!
Reception’s customer service was awful, he tried to hold a grudge about us changing the dates due to an emergency shift at work (NHS) also you have to pay additional money if you get there after 10pm. So ended up booking elsewhere and loosing out on 2 nights fully booked as the customer service (via phone call ) made us feel uncomfortable and unwelcomed.
We moved from one to room another 1st tv did not work 2nd room was filthy 3rd on the ground floor had a en-suite with no obscure glass, blind etc at the window, to be fair the first and 3rd rooms weren’t dirty just had problems but the 2nd room was pretty dismal, won’t be booking again
Debbie
Stayed 1 night in Feb 2024
6/10 Okay
Garry
24 Apr 2024
Disliked: Property conditions & facilities
Not Quite a Hotel
This is a converted house in a built up residential street. Yes, i should have done my homework, but it is what it is.
Nothing wrong at all really just not what i am used to.
Tape holding the carpet going into toilet was a bit weird.
Heater on wall not working, a plug in heater provided.
The bathroom was very nice, did not match the tired decor in bedroom.
Eating area in the reception room.
If you remove the hotel part of the establishment then you have exactly what you have, a b&b.
All in all nothing untoward but again the word hotel is incorrect and it is being charged a hotel rate, not a B&B.
Due to religious reasons, they don’t serve bacon or pork. Just so you are aware.
Outside is overgrown with weeds and long grass.
It’s just a badly modified house in a housing estate!!
Shower don’t work in the morning so had to borrow the shower from another resident there.
Toilet never flushed in room 5.
Never made up the rooms after our first night.
Overall pathetically run guest house that give themselves 5 stars but it’s a 3 star at best and GROSSLY overpriced.
Location ain’t convenient with nearest eating place 20 minutes walk away.
I wouldn’t stay here again if it was for free.
I recently stayed at Arden House NEC and unfortunately, my experience fell far short of expectations. The lack of basic amenities and subpar conditions made for a less-than-pleasant stay.
The shower in my room was in poor condition, with very weak water pressure. This made for an uncomfortable and frustrating experience. When I attempted to use the shower the main fuse box downstairs, tripped 4 times and I was unable to shower. I raised this and was then moved to a different room.
This alternative room was cramped, with a large chair and footstall squeezed up the side of the bed restricting access from the side.
Furthermore, the absence of windows in the bedroom created a claustrophobic atmosphere, depriving the room of natural light and ventilation. It felt more like a dark, cramped box than a comfortable accommodation.
To add to the discomfort, there was no central heating in the room, bar a broken radiator, leaving it cold and unwelcoming, especially during a chilly night. This lack of heating made it difficult to relax and enjoy my time in the room.
The bathroom/toilet also had a large plain glass window, so no privacy at all and everything was on show to the world.
Overall, I was deeply disappointed with my stay at Arden House NEC. The combination of poor shower facilities with an electrical fault, lack of windows in the bedroom, plain window in the bathroom/toilet and no central heating made for a thoroughly unpleasant stay. I would not recommend this hotel.