Black Jack Hotels

"Room was spotless with no weird stagnent smells"

"I enjoyed my stay. Everyone was helpful and friendly. "

"All the staff were very friendly, expedient, and professional. Especially Ellis in the restaurant and the valet team. The food, however, is ridiculously overpriced and really poor quality. A family of 3 getting coffee, pancakes, precooked bacon, breakfast croissant, and an egg dish for $120 plus tax and tip. I'm sorry that's a little crazy. The room and the bathroom is extremely cramped. There are NO racks or tables for guests to put their suitcases on. So your whole stay you are reaching into your bags laying on the floor as well as walking around them or stepping over them. Pictures on Expedia show a glass door shower. We had a disgusting shower curtain. One of our towels had a faded brown streak running through it. Our "City View" was of a parking garage. Plus it seems like guys in those little Honda Civics really enjoy drag racing downtown so there are traffic noises all night. You can hear the voices of everyone walking down the hall. If you're two dudes wanting to walk back and forth from the stadium, this place would be great. If you're a family wanting a downtown stay, maybe look somewhere else"

"This hotel was very disappointing. They left us 1 towel for a family of 5. They also didn't have any towels in the pool area. The front desk was contacted and nothing was done for hours. Our room was also not ready for us until 1.5 hours past our check in time."

"I didn't get rhe room I reserved, was supposed to have a separate shower and tub, and the pillows were small for a king bed. "

"Hair dryer and shampoo were out but the staff quickly fixed that. They’re friendly and welcoming "

"I liked the place I got big suite for my wife Birthday the jets on the Jacuzzi don't work it was kind of disappointing."

"Water pressure was amazing "

"Rooms were great. Nice and clean. The aeshetics were charming and eclectic. The museum was very thought provoking and laid back. Loved the gym and pool area!!!! The staff were very nice and helpful. Would love to stay here again!!!"