St. Louis Hotel Guide - America's Center Convention Complex hotels in St. Louis, United States of America.

"Great place to stay. Friendly staff, tons of amenities, easy to find, walkable, free breakfast"

"Hotel is in a good location, you can tell it is an older hotel, 1 elevator was out of commission. Bed sheets seemed to have mascara on it from previous residents."

"Yes"

"Housekeeping half cleaned the room behind the previous guest that stayed there, as there was hair that didn’t belong to either person in my party, and when they came and cleaned the room, they only turned one of the pillows over instead of replacing the covers/pillow cases."

"Wow! Where do i even start. When we checked in, the tv and internet were down. We were comped a $5 dunkin donuts gift card for that. It did come back on by later that night. I paid for the valet "covered" parking but they just parked it by the sidewalk in directly in front of the hotel where i ended up getting a parking ticket! Thankfully the valet service was accommodating when i brought them the ticket. I was told it will be taken care of. $55+ tax a day to have my car parked on the street seemed a little silly tho. When i was finally able to lay down for the night on our first night there, the fire alarm ended up going off and everyone had to evacuate. Our first night there was very hectic to say the least, but the staff remained very polite despite all of the issues happening that night. The rest of the stay was smoothe, the breakfast was kind of mids but it was free. Upon leaving, went to get our car from valet, which was kind of pointless since our car was just right outside, the valet walked off with the keys and didnt come back for a while we stood by our car confused. He finally came back, handed me the keys and said "i walked almost 2 miles looking for your car" and then just walked away. Which felt a bit awkward. Overall tho, wasnt terrible but definitely was not great experience. I dont think ive ever been this stressed staying at a hotel. Some of the stuff was out of staffs control tho, so i get it. "

"We never got to check in lol. At 1830 they still has no rooms clean. Large line waiting. We just canceled and left 😩 "

"The shower was filthy. There was hair everywhere. The drink machine in the lobby was broken so kids couldn’t get anything to drink during happy hour. Front desk staff member was rude to us when we told them our room key wasn’t working. She acted bothered by having to help us and demanded an ID. We couldn’t show ID because we just came back from the pool. She was rude and not someone who should be working at the front desk. "

"I was disappointed with the breakfast it was not tended well and things were out often "

"Amazing staff, beautiful building and perfect location for lots of fun. "