Black Point Hotels

"The wasnt any cutlery but not a big deal. Walls were a little thin, heard alot of action next door. Lol"

"Everything was good "

"For the dollar value, off season rate, it was a great deal. At first glance it is beautiful and the room was impressive with all its lights lit up. But the shock and awe stops there. It was freezing cold, the temperature was 65 degrees not just in the room but in the main common areas as well. I turned on the heat pump, and the fireplace and after an hour I had to call and as for the heat to be turned up. The heat pump was installed in the worst place, with a wall opposite it about 2 feet away, so the heat would only heat up that tiny space and shut off no matter how warm you set it. The fireplace was more for show than actual heat because it didn’t give off much warmth. All the doors stuck so you had to push and pull them hard and that meant you heard doors banging a lot from the other rooms. The jacuzzi took absolutely forever to fill because you filled it from the handheld shower head. The sauna never heated past 80 degrees and that took 5 hours to get up to there. I really didn’t like that there was no bathroom door so you had no privacy at all. I opened a drawer to look for a hair dryer and found it full of garbage left from a previous guest. In the morning the continental breakfast wasn’t set out, was ordered and confirmed in a previous text, so I texted wondering where we could find it. We ended up checking out and going to a restaurant, but did receive a response saying she had a flat tire and was sorry about my inconvenience. No text message letting me know. "

"Everything is upto the par, the staff at reception is very kind. Highly recommend 💕👍"

"There was other peoples hair in the shower and on the walls of the shower. Very gross. The staff was friendly."

"Clan room"

"Everything is wonderful! Top notch service from employees who care. "

"Great location. Breakfast wasn’t great and the building was undergoing renovations so some of the areas where missing carpet and the sounds were loud at times. "

"Easy check in process and very responsive staff. The place is very nice and comfortable. Would definitely stay here again in the future !"