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Reviews of ibis London Elstree Borehamwood

3 out of 5
ibis London Elstree Borehamwood
Elstree Way, Borehamwood, England

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 999 reviews" "
Rating 8 - Good. 425 out of 999 reviews" "
Rating 6 - Okay. 119 out of 999 reviews" "
Rating 4 - Poor. 52 out of 999 reviews" "
Rating 2 - Terrible. 37 out of 999 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Food was reasonably priced. Had a excellent sleep for a overnight stay! Treated myself to a buffet style cooked breakfast in the morning.
Stayed 1 night in Apr 2024

2/10 Terrible

Daanyaal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated Room furniture is old and grime and just has a negative feel to it Out dated furniture Odd room design with weird shaped bathroom Get far better elsewhere Wouldn’t stay here if you paid me Need an overhaul urgently - must only have guests due to nearby film studios etc
Stayed 1 night in Apr 2024
Response from Stevan on 28 Apr 2024
DearDaanyaal, thank you for taking the time to tell us about your experience at the ibis London Elstree Borehamwood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general all was ok in the hotel and staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lucia on 12 Apr 2024
Thank you for rating us 5/5! We hope to see you back in the near future.

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For the price and convenience to the Elstree Studios this hotel was fine for a night. Staff were friendly enough.
Stayed 1 night in Mar 2024
Response from Lucia on 25 Mar 2024
Thank you for rating us 3/5! We hope to see you back in the near future.

10/10 Excellent

Elise

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel
Stayed 1 night in Mar 2024
Response from Lucia on 25 Mar 2024
Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff extremely friendly and welcoming, rooms are great and beds are super comfortable! Will definitely be going back again.
Stayed 1 night in Feb 2024
Response from Lucia on 16 Mar 2024
Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lucia on 3 Mar 2024
Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lucia on 3 Mar 2024
Thank you for rating us 5/5! We hope to see you back in the near future.

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet , comfortable beds , friendly helpful staff.
Stayed 1 night in Feb 2024
Response from Stevan on 26 Feb 2024
Dear Bridget, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. It is always a pleasure to receive positive feedback. I sincerely apologize the inconvenience occurred to you at this time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stevan

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Lucia on 13 Feb 2024
Dear Alex, Thank you for rating us 8/10! We hope to see you back in the near future.

10/10 Excellent

Philip

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Lucia on 13 Feb 2024
Dear Philip, Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting family in the area. Good value for money friendly staff, great locstion and has everything we need.
Stayed 1 night in Jan 2024
Response from Lucia on 13 Feb 2024
Dear Philip, Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful!
Plenty of car parking. good night sleep, hotel was very peaceful.
Stayed 1 night in Jan 2024
Response from Lucia on 13 Feb 2024
Dear guest, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

michael

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Lucia on 13 Feb 2024
We are glad you enjoyed your stay with us. Hope to welcome you back.

10/10 Excellent

Bette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Lucia on 13 Feb 2024
Dear Bette, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lucia on 13 Feb 2024
We are glad you enjoyed your stay with us. Hope to welcome you back.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rock hard bed and flat pillows
Stayed 1 night in Dec 2023
Response from Lucia on 13 Feb 2024
Thank you for your feedback cannot wait to welcome you back.

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay with helpful staff and a suitable breakfast. My biggest complaint was the hard mattress which was difficult to sleep on.
Stayed 2 nights in Dec 2023
Response from Lucia on 13 Feb 2024
Dear Alan, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. It is always a pleasure to receive positive feedback. I sincerely apologize the inconvenience occurred to you at this time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lucia on 13 Feb 2024
We are glad you enjoyed your stay with us. Hope to welcome you back.

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Lucia on 13 Feb 2024
Dear Alex, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is car parking space but the free car park is filled up quickly but paid option is not too expensive. The location is great and M25 is very close by. Comfortable and quiet
Stayed 2 nights in Oct 2023

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Warner studios but high street was a bit poor with lack of pubs and restaurants
Stayed 1 night in Dec 2023

10/10 Excellent

Farah

Stayed 3 nights in Dec 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value but hard beds.
Good value, clean rooms, nice shower, but hard uncomfortable beds. Thankfully I was only there for one night.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Disappointing.
Great location for Elstree studios. Limited food available at lunchtime. Room was freezing cold all night & pillows were very hard.
Stayed 1 night in Dec 2023

10/10 Excellent

andrew

Liked: Property conditions & facilities
Excellent access to local transport and shops and also 5 minutes to Elstree studios
Stayed 1 night in Dec 2023

10/10 Excellent

Hedwige

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was totally satisfactory. Excellent accommodation in great location.
Stayed 1 night in Nov 2023
Response from Lucia on 1 Dec 2023
Dear Hedwige, Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Dilpa

Stayed 1 night in Nov 2023
Response from Lucia on 13 Feb 2024
Dear Dilpa, Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Patrick

Nice and clean looking environment compare to other hotels and the price is very reasonable.
Stayed 1 night in Nov 2023
Response from Lucia on 27 Nov 2023
Dear Patrick, Thank you for rating us 5/5! We hope to see you back in the near future.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Stayed 1 night after visiting Warner Bros studio. Lovely hotel. Nice atmosphere and staff very friendly. Excellent buffet breakfast was included in the price. Catered for all needs. Very comfortable bed and clean room.
Stayed 1 night in Nov 2023
Response from Lucia on 16 Nov 2023
Dear Carol, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lucia on 16 Nov 2023
Dear Julie, Thank you for rating us 10/10! We hope to see you back in the near future.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lucia on 16 Nov 2023
Dear Angela, Thank you for rating us 10/10! We hope to see you back in the near future.

4/10 Poor

Darren

Stayed 3 nights in Oct 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lucia on 10 Nov 2023
Dear Richard, Thank you for rating us 10/10! We hope to see you back in the near future.

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lucia on 6 Nov 2023
Dear Gary, Thank you for rating us 8/10! We hope to see you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, neat and tidy
Stayed 1 night in Nov 2023
Response from Lucia on 3 Nov 2023
Dear guest, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel for strictly attendees
Stayed 1 night in Oct 2023
Response from Lucia on 31 Oct 2023
Dear Sue, Thank you for rating us 5/5! We hope to see you back in the near future.

8/10 Good

J A

Stayed 1 night in Oct 2023
Response from Lucia on 27 Oct 2023
Dear J A, Thank you for rating us 8/10! We hope to see you back in the near future.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time the one thing to pick at was the bed was too hard.
Stayed 3 nights in Oct 2023
Response from Lucia on 27 Oct 2023
Dear Nicola, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
.
Comfortable stay
Stayed 1 night in Oct 2023
Response from Lucia on 27 Oct 2023
Dear Daniel, Thank you for rating us 8/10! We hope to see you back in the near future.

10/10 Excellent

Emma

Stayed 1 night in Oct 2023
Response from Lucia on 27 Oct 2023
Dear Emma, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lucia on 15 Oct 2023
Dear Stacey, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. 10/10 is the best thing we come across & satisfaction we get that you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Terry

Stayed 2 nights in Oct 2023
Response from Lucia on 10 Oct 2023
Dear Terry, Thank you for rating us 10/10! We hope to see you back in the near future.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lucia on 9 Oct 2023
Dear Gary, Thank you for rating us 8/10! We hope to see you back in the near future.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Lucia on 9 Oct 2023
Dear Stephen, Thank you for rating us 8/10! We hope to see you back in the near future.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently situated
Stayed here as it was the nearest to Elstree as attending the filming of Strictly. The staff were friendly and helpful, as we had arrived very early we were allowed to park in the hotel car park. Although check in was 3pm,we were allowed to check in early at 1pm. The room was basic but clean. There were 2 bath towels but no hand towels. The bar was open late and served food which was great although a little slow.
Stayed 1 night in Sep 2023
Response from Lucia on 9 Oct 2023
Dear Heather, we very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Naseema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Ver clean. Overall a good experience. Will definitely recommend it 😊
Stayed 3 nights in Sep 2023
Response from Lucia on 9 Oct 2023
Dear Naseema, Thank you for rating us 8/10! We very much appreciate your comments regarding your stay at the ibis London Elstree Borehamwood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.