Penthouse, 1 Bedroom (Gray Place RG42 1QA) | Private kitchen
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Reviews of Berkshire Rooms-Bracknell

4 out of 5
Berkshire Rooms-Bracknell
Gray Place, Wokingham Road, Bracknell, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great locale but property is looking tired inside and needs a refresh (broken tiles/toilet etc)
Stayed 15 nights in Dec 2019
Response from Emma on 15 Jan 2020
Thank you for the review. I will have this looked into once I find out what property it is for.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big 2 bed apartment.
Stayed 1 night in Nov 2019
Response from Emma on 25 Nov 2019
Thank you for your review, we look forward to hearing from you next time.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Fantastic apartment. A much more pleasant experience than a cramped hotel room with children. Everything you need and more.
Stayed 3 nights in Oct 2019
Response from Berkshire rooms on 24 Oct 2019
Thank you very much. We look forward to welcoming you again in the future.

8/10 Good

Annette

Liked: Cleanliness, property conditions & facilities, room comfort
OK
Nice to stay somewhere other than a hotel. Has everything you need, however shower is either scalding or freezing.
Stayed 2 nights in Jun 2018

6/10 Okay

Ella

Liked: Cleanliness, staff & service, room comfort
A good apartment, with decent transport links.
The apartment itself is ok - equipped, clean, decorated to make the most of the space, with a nice balcony & useful parking. Bathrooms could do with a update & dining furniture is different to images. Shared space, I.e. hallways are very tired. Check-in is a fairly convoluted process and there are lots of apartments - without a map / if you take the wrong lift this can be drawn out. My main gripe related to a cleaning incident during my stay - but customer service was prompt, efficient and apologetic.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern serviced apartment
Clean, modern furnished apartments with a kitchen, double bed, Wi-Fi and Sky TV. Well appointed, comfortable with some nice touches. It's a bit tricky extracting the key, but the administrator emails a clear set of guides before arrival, and offers a 24-hour contact number
Stayed 1 night in Dec 2017
Response from Emma on 25 Jan 2018
We are glad you liked the apartment and enjoyed your stay. We hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to the station, clean, functional, bad wifi
Bad internet service, they tried to fix but both options provides were dropping out constantly. I ended up doing tethering from my phone. The flat was really cold as it has single glazed door and windows and 1 heater behind the door. They provided me with a portable heater, which helped a little.
Stayed 4 nights in Nov 2017

8/10 Good

Isla, Aberystwyth

Liked: Cleanliness, staff & service, property conditions & facilities
2 bed apartment. Family of 4
Lovely accommodation on ground floor. Plenty of room for 2 adults and 2 children. Well equipped kitchen for making dinner at night. Only downside we found. One sofa was sagging terribly in the middle which made it practically unusable, and the mattress on the double bed has seen better days. If these were changed immediately then your future guests will be more than comfortable. Half hour drive to Legoland was great, and station in Bracknell we used for getting into London on Sat. 1 hour to Waterloo. Go for the rail ticket with combined underground travel. Great for a day of sightseeing.
Stayed 4 nights in Aug 2017
Response from Jo on 16 Aug 2017
Hi Isla Thank you very much for your feedback. Its great to hear you had a good stay and we have taken on board the issue with the sofa and mattress. If you return we would like to offer you a 10% discount off the total price of your stay. In the mean time we wish you all the best for the future. Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
Relaxing and enjoyable
Stayed 4 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
GREAT ###################################################################

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy and comfortable
Very roomy apartment booked at lucky bargain rate. Overlooking garden and trees to the rear, quiet with green views from Juliet balcony - lovely to have doors open for breakfast. No sound on TV, instructions on how to address in the welcome pack but TBH I couldn't be bothered. Plenty of good quality towels, nice firm bed, slept very soundly. One v slight niggle - 2 locks on door, housekeeping came in to leave extra pan (for which, thank you) but only secured one of the locks. Thought I was going nuts when I returned that evening till I saw the extra pan & realised someone else had been in. But most places only have one lock in the first place, so really not an issue.

10/10 Excellent

kirsty, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Great apartment, comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment, ideal for our family stay...
Perfect for family of four, conveniently located, clean and well presented.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment in excellent location
This review is for apartment in 21 Boxford Ridge. The apartment is good size and has everything that is expected and needed. I can recommend it and would go there again. It's near the city center and public transportation connections. My only small complaint is that the bed not very good, I would have liked thicker, better mattress.

6/10 Okay

Olivier

Liked: Cleanliness, property conditions & facilities, room comfort
Déçus !
Nous ne pouvons pas donner un avis sur notre réservation, vu que la veille de notre départ nous avons été relogé car à priori le chauffage n'était plus fonctionnel (intempéries au Royaume uni). Ceci-dit, nous nous sommes retrouvés dans un grand complexe en plein centre commercial. Pas de réception, un vrai jeu de piste pour trouver les clés, le parking, la chambre,...même problème pour la remise des clés. Cela ne correspondait pas à notre réservation. NOus apprécierions un geste commercial de la part d'Hotel.com....
Stayed 2 nights in Mar 2018

10/10 Excellent

Walter, Genova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamenti self catering non lontano da Londra
Ci siamo fermati in questa struttura per 2 settimane, data la posizione strategica per poter girare il cuore dell'Inghilterra e Londra che dista a meno di un ora di treno. Ci siamo trovati molto bene, l'appartamento per due persone era grande abbastanza, si poterebbe stare anche in tre dato che c'erano 2 camere da letto e 2 bagni. la cucina ben fornita, non mancava niente per il self catering, giudizio piu' che positivo, sicuramente lo consiglierei, soprattutto per famiglie con bambini.