Bugbrooke Hotels

"The hotel is being renovated in areas and what is done is very nice. The only complaint I have are the pillows, they are so hard and not comfortable to sleep on."

"Excellent new hotel Amazing location trackside Only issue was wi-fi kept dropping off devices, so had to keep re-connecting (reception notified of issue)"

"It was ok as a pit stop en route to the north, shower was erratic and food very mediocre, (my poached eggs tasted of curry) but overall not bad"

"Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel. "

"Friendly helpful staff, good location"

"Lovely hotel and great views and breakfast from fourteen. Fourteen service was very slow and music loud. "

"The staff were lovely and very helpful. The paint in the room needed cleaning or painted over in some area. The bathroom sink had cracks in it. The worst was the mattress. It was way too thin. Had to use quilt to try and give me some comfort . Didn't work. It was a disabled room."

"Everything was excellent - the food, the service, the room and the Spa. The staff were so friendly and helpful. Our room had high ceilings and felt so spacious. The whole experience felt decadent and luxurious. Only 2 minor gripes. Very mini toiletries in the room for 2 people to use. There were small bits of debris on the bottom, this was at 8am. So I would just look at the cleaning schedule. "

"Love staying at Whittlebury Hall, think time for a refurbish, and up date, room very clean, all great."