Cairns and Barrier Reef Hotel Guide - Luxury Hotels in Cairns and Barrier Reef, Queensland

"Clean room serviced everyday food breakfast great recived discount up graded room "

"A few little ants in the bathroom, but other than that everything was good."

"Grate place to stay had a good time. But downfalls were the staff at the bar both at the poo and outside the pool were pretty bad. They seemed like they were all having the worst day and like it was a big inconvenience to take your order. There was no conversation so nothing just plain rude pretty much mannerism every day at the bars. Staff at front desk were always lovely though. And as far as wet weather activities at the resort there was none so that was a bit of a joke not even having a games room."

"Breakfast was not.worth considering. Choice verylimited and nothing was fresh not even the juice For the price i would have expected better standard. Facilities such as pool does not cater for disabilities .a.ramp to reach the pool would help. Also i would have expected my sheets and pillow to have been changed at least once during the eight days we were there. Hotel needs to upgrade its rooms to include bedside.sockets and room lights that work."

"Rooms were lovely and clean. Staff very helpful. I was caught off guard with having to pay $30 a day for parking, so moved car around free parking on the Esplanade."

"We've stayed here a number of times since 2020. There appears to have been changes in ownership in recent times as some things are different. We always stay in the premium side (see their main pic) which is separated from the other side which has the cheaper accommodation. There is keyed entry into this complex as added security. There is no lift in this complex and you have to climb the fire escape stairs if you are on the top (3rd) floor. The rooms are of a generous size and have balconies. They have a microwave and some have a full size fridge. There is off-road parking and generally, you can get a parking spot. The lower floors are prone to exhaust fumes when guests leave their car running for long periods of time. Staff smoking is on one side of this complex and if you have a room on that side, you can smell the smoke - even in the higher floors. Our air-conditioning wasn't working when we arrived. They moved us to another room on the same floor without any issue. When checking out, the receptionist was really nice and helpful. This was a marked difference from when checking in and that person was not too welcoming. We will stay here again when it is reasonably priced as the rooms are a bit tired. We like that it is reasonably central and there are some good take-aways within walking distance around the area. But like anywhere these days, care needs to be taken when walking."

"Clean and great location separated by a small road from the esplanade. Staff was nice. Everything was satisfactory. The rooms are dated and worn out. "

"The hotel is quite tired and a little run down. The cleaning wasn't very good, the bathroom floor was a bit sticky and the doors and walls were quite grimy. There's not enough lighting which made reading difficult. The breakfast was very good and varied. The staff were friendly and helpful with any enquiries. The pool temperature was a little cold and could've done with 4-5 degrees higher and the spa way too cold. "

"Room spacious with balcony. Excellent location. "