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"Great customer service started when I drove up at the valet. Check in was easy, and the location is perfect for downtown "

"Just very simple and the room is fine"

"Everything good Room has a new carpet smell . Place is spotless. Only issue is the price for Parking is too high"

"The Customer Service I received from Vagish, Itai, Alexis, and all other staff was phenomenal!! The room and hotel was immaculate and very clean. I will definitely be returning! Five Star Service !! "

"We were so pleasantly surprised with the Hotel Riu chain. Nothing but exceptional. This was our 1st experience with Hotel Riu. We are looking forward to seeing if they are in London for our next trip! We have found our perfect accomodations!"

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"Rooms are always clean, I love the modern look, and employees are always friendly and knowledgeable. Went for my birthday and it was a great experience as always! Will definitely be back for the 4th time! 😄 One of my fave hotels in Downtown LA! Great location since it's right around the corner to the Grand Central Market. Rooms are always clean and staff are friendly and accommodating. Came here for the 3rd time and it was for my birthday, they did not disappoint. Pros: decent beakfast at a surcharge, clean hotel, friendly staff, good drinks, mini fridge, offers water to refill bottles Cons: bar snacks are okay as far as flavor & pillows are slightly hard"

"Very good hotel. Love it "

"the staff was super friendly and helpful, and the breakfast was delicious with so many options. the room was about a 10 or 15 minute walk from disneyland"