Hotel Guide - Caló de ses Gerres hotels in , Spain.

"Staff were excellent, unfortunately I didn't catch the gents name that checked me in but his efficiency and thoroughness made for a speedy but informative check in, ideal when you're on a short break and don't have tons of time. Room was spotless, a little tired but for the price it's expected in my opinion, overall the room was great though, bathroom clean, bed comfy, balcony a little restrictive on the side view rooms due to their design but adequate, be careful with the balcony door as it will lock you out if you're not careful, we found that putting a large bottle cap (aquarius definitely works) in the lower part of the runner is it a perfect fit and stops the door locking you out. We didn't use the pool but it's cleaned daily and looked in good condition to me, pool area again spotless and the view is unbelievable. Breakfast was unfortunately underwhelming for me personally, I didn't have everything I'd usually have and whilst I still managed a decent breakfast is had few variations of item and wasn't kept very warm, toaster needed around 5 passes as opposed to the usual 3 required on the carousel toaster. Overall the hotel was great, clean and great facilities, just need to nail the breakfast. Resort area facilities let the hotel down but that's not their fault so I didn't let it affect their score however the resort does need some variety and funding, 4/5 Indian restaurants on one street is a little OTT and could do with more cuisine options/variety."

"The hotel is very run down. VERY bad shape. Bad smell is in the room. Very noisy , dirty floor. So much that the manager gave us an upgrade to a suite which was worse without internet, no phone to call for room service, no tv and a smell of dirty toilet. It is not cheap , hence by surprise"

"I stayed at the hotel overnight before heading into Palma to meet friends. Upon check-in, I was pleasantly surprised to receive a room upgrade, which was a lovely touch. The staff were very friendly and helpful throughout my stay. The room itself was clean, spacious, and comfortable. The hotel’s location is ideal if you’re looking for a relaxing stay by the sea while still being within easy reach of Palma. Breakfast was a highlight particularly the à la carte options, which were high quality and very enjoyable. The buffet selection was a bit more average in comparison, especially considering the overall standard of the hotel. The swimming pool area was clean and well-maintained, and the surrounding public areas of the hotel were also kept to a high standard. The location is convenient, with Palma about a 15-minute taxi ride away and Puerto Portals around 10 minutes by taxi. Although I didn’t have lunch or dinner at the hotel, the menu looked appealing. Overall, the staff were consistently helpful, and I had a very pleasant stay. "

"The facilities are amazing. The staff is more than fantastic, everyone so kind always smiling and the breakfast buffet is the best I have seen. It was an fully perfect experience."

"Lovely hotel, great staff, huge pool, excellent location just round the corner from Cala Major beach & strip, good restaurants & bars nearby & just round the corner from Palma central."

"Room was lovely over looking the beach, in a great location and the bus stop really close by. Overall a lovely little break, it could be a little noisy on a night when people were coming back in but that happens at most hotels. There wasn't any evening meals or entertainment but there is plenty to do nearby with bars and restaurants. A 20 minute bus ride to Palma, we had a great time and I would return. "

"The breakfast menu was wide-ranging and very tasty. Staff were superb and very helpful. The room was clean and the cleaning staff were lovely. The pool was well-looked after and cleaned thoroughly. "

"Excellent service, very clean hotel and amazing amenities "

"Room was overlooking the beach and it was beautiful. Breakfast spread is good "