Niagara Falls Hotel Guide - Canada One Factory Outlets hotels in Niagara Falls, Canada.

"Everything was magical ~ From start to finish. Can’t wait to come back and visit soon! THANK YOU ALL"

"Room was spotless and staggvwas very friendly. "

"Amazing view of the falls. Tub and pool were great. Deluxe room is amazing for a family of four. "

"Highly recommend place to stay at Niagara. "

"Was great😉"

"Just a little bit of sweeping in the parking spaces but the place is fine. "

"Dated but clean and spacious "

"This is an excellent property to rent. Our group included X3 girls get away. It is an older building. It comes with awesome service and extremely clean. The location is close to all attractions. If you purchase a Niagara Parks pass it includes free bus service to their locations and operates in front of the hotel."

"I travel a fair bit and am not usually that picky, but this was by far the worst stay I've had. EVER. First, their system was down so they refused to check me in unless I paid cash, even though I'd already prepaid through Expedia and showed them my receipt and confirmation. They told me to cancel the reservation (which I had to contact Expedia support to do since it was past the cancellation period - and put in the request - which I did and was advised it would take up to 72 hours to process the cancellation) so I paid cash again assuming I would be reimbursed once the hotel would get access to the system again. We got to our room and the floors were dirty. The bathroom door did not have a latch nor would it close. The walls were unfinished and the baseboards were disgusting in the washroom. We also did not have any towels, face clothes, soap or anything. The office had closed by the time we'd checked in and noticed these things so there was nothing we could do until the next day. I went into the office to request towels and they gave me 2 little hand towels to use as bath towels and told me that larger towels would not be available until the next day (after I would have checked out). Once I left I received confirmation that the request to refund the money via Expedia had been denied by the hotel. I called 5-6 times requesting a refund and to speak to the manager but was never given a call back or received my refund. I paid double for the worst stay I've ever experienced."