Niagara Falls Hotel Guide - Fallsview Casino hotels in Niagara Falls, Canada.

"Throughout the night, I was unable to sleep due to significant noise coming from outside. As I am currently pregnant, this situation was especially uncomfortable and stressful for me. In addition, the ice machine on the floor was not working, and the overall condition of the room was poor. The hotel did not meet basic cleanliness standards."

"The beds are very comfortable, the property offers secure parking for an additional fee, and the breakfast was excellent. "

"the hotel was nice, front reception was rude and condescending. would not let me finish asking questions. other staff was wonderful. room was clean and it was a good location. "

"Excellent customer service Very accommodating Pool was nice size for kids Only down fall no breakfast included "

"clean room, easy check in"

"We booked city view, we got no view, we called the front desk, and we had to wait 1 hour to change our room, we got new room, no heat, we had to wait to the technician to fix it, after that plumbing issue, also we had to wait to get it fixed, total of 19 hours 3 things we had to deal with for our during staying. "

"Great hotel"

"They made me upgrade from a city view to a Falls view charged more than what I would see on Expedia and instead of two queen beds that I had originally booked they ended up giving me one king bed for a family with a four-year-old. Also, they were apparently changing management from April 1, 2026 and that caused a ton of chaos that weekend we were there for March break. Only three out of the five elevators were operational, which felt like a total chaos throughout our 2 nights three days stay. It would take us 20-30 minutes to get to our floor and we ended up taking stairs for most of our stay. The wait was that bad. They also did not post on Expedia that their fitness centre was closed. People like me who would like to go to the gym every morning and one of the major considerations for booking this hotel was the gym and the fitness center, and that was closed throughout our stay. in all it was a pretty disappointing stay. "

"Good. Better Breakfast selection would be great."