Search Chalets in Canadian Rockies

"Everything was great"

"Breakfast buffet—really good. In room dining—so so. Staff—excellent. Pool—meh. Location—pretty good. Hotel condition—totally above average. "

"Clean room, great view, hot pool"

"Excellent stay!"

"Enjoyed our stay. We will go again if the price is right. Otherwise there are better looking hotels closer to downtown. "

"Really good place"

" I was drawn in from the pictures of the place and especially the pool/hot tub area, the fact that it was dog-friendly. Arrival and room: check in was easy and staff was friendly. Our room was small and tight, it was hard to get around each other and find places to access all our luggage. A mini fridge was missed, would have been nice to keep our drinks cold and a place to put leftovers. The tub had a big rust stain covered by a bath mat and there was a hair. We could not get the thermostat to work and had no control over the temperature in the room. The front desk staff did supply a plug-in heater when asked. I would have to say it was the most uncomfortable hotel bed I've ever slept in and unfortunately did not sleep well both nights. There's a sheet and a blanket almost just as thin as the sheet, it's tucked in so tight around the bed that you can't even pull the blanket and sheet to your shoulders. I'd recommend bringing your own heavy/warm blanket There is no free breakfast. Chilis is open for breakfast, and it wasn't very good quality for being priced minimum $18 a plate with no kids plate options. I honestly didn't feel well after eating (I'm sensitive to things cooked in low quality oils) and it was a pretty big added expense. All the interaction with staff from the hotel and chilis was a great experience. the cleaning staff set my daughters Barbies up cutely when we arrived back to our room. Overall, I wouldn't come back but the pool was unique and great"

"Hotel is very accessible and hotel staff are accommodating."

"Good"