Palladium hotels in Cancun, Quintana Roo

"Great stay for the family! Awesome staff, great food, so much fun! "

"We stayed in the hotel for one night on our way home after 2x weeks of travel through Belize and Mexico. The hotel is a very good location around 5 minutes from the airport. It is clean, the rooms are large with comfortable beds and cool air con. We particularly appreciated the complimentary shuttle from and to the airport. I filled the request form in as was arriving by bus to the airport and the driver messaged me to make arrangements to meet us. As we were the only ones arriving at that time he was flexible with the fact the bus was sightly delayed. It meant he was there waiting on arrival and took us straight to the hotel. The same the next morning. We were booked on the 6am shuttle and as us and another couple arrived early we set off straight away. All drivers were very friendly and helpful. Unfortunately we did not benefit from the free breakfast as it opened at 6am. I had hoped they would offer a takeaway breakfast as some other airport hotels do, given that alot of people have to leave for early flights. "

"Nothing bad"

"Clean room"

"Clean rooms. They even organized our shoes (odd but appreciative). Our view was amazing! Food was good for inclusive as well but you’d have to stand in line to make it to the steak house (seated outside) and we never got that far"

"We’ve been to 3 separate RIU locations and this was by far our least favorite. However, I think this is a case of you get what you pay for and realizing this is more of a younger demographic party resort. The rooms are very basic and outdated. The themed restaurants are only open for dinner whereas at other RIUs they are open for lunch as well. Otherwise you are stuck with the buffet, which was lacking more costly items like seafood. I really missed the piles of shrimp, mussels, crab, etc that were at other RIU buffets, or the larger seafood plate offerings even at the restaurants (more than just a skewer of shrimp on your steak). You had to take a 10 min shuttle (it was free though!) to go to and from every themed RIU party located at an affiliated RIU. Sadly no room service was available, and no Café with pastries. A lot of this makes sense since the main customers we came across were younger college kids clearly just coming to party, who may not care so much about these amenities. Nonetheless… The view from our room was beautiful, we loved viewing the lighthouse across the way each night, the beach was nice and clean for swimming, and the shows and activities at the resort were very good. The staff were friendly, accommodating, and pretty attentive to the unruly overly-intoxicated kids. Unfortunately we ran in to too many of those during our stay and less 34+ year olds like ourselves. Overall, it was a clean pretty well kept resort & we had a nice time soaking up the sun. "

"I only got to eat at one restaurant because the reservations fill up quickly so I basically had to eat at the same restaurant every night. It should not be like that was unfair. People put towels on chairs early and no spots to sit. "

"Such a beautiful place to visit Can’t wait to go again :)"

"No"