Cancun South Hotel Guide - Hotels with Spa in Cancun South, Cancun

"We spent 3 nights at this hotel. It was wonderful. It’s a smaller hotel compared to other we have been to before. Traveled with 12 and 6 yo. They have water slides, kids care, kids activities and entertainment. We didn’t try any of the morning activities such as yoga but they do have a daily schedule😁 Food was amazing, really great options, alcoholic drinks were great . We didn’t try all the restaurants but buffet had plenty of choices for us. Gym is big enough for your daily workouts. I want to stay again next time!"

"Yes"

"Staff and service were impeccable! Grounds and building beautiful and comfortable! One critique - the rooms and halls smelled mildewed. "

"pros: - food was truly great. the breakfast was excellent, the almost-always available freshly made tacos were incredible. pool side grill was great. gelato was really phenomenal. churo/ benuela stand was fun! asian restaurant and mexican places were very good. the steakhouse was our least favourite. -service was great- carlos G (our breakfast waiter) had memorized our particulars by day 2 (who needed coffee, extras etc) and the staff would come round the pool often to bring you what you needed. -rooms very comfortable -pools were really good. clean, lots of space, inflatable for the kids. -beaches were stand out- so much fun for the kids, clean, white sand, and lots of shallow space for snorkelling and wave jumping cons: i didn't love the kids club- you had to check your kid in for like each activity and it was really tailored to very very little kids. not much (at the kids club) for our 7-9 year olds (but it was ok as the rest of the resort was awesome) also, there is no waterpark or lazy river, except some slides that were only accessible through the kids club. overall, this resort was great! "

"Needs more staff on checking and check out"

"The room is good. Staffs are very friendly. Pool is nice. The beach is beautiful."

"We had excellent service our entire trip, from check in, baggage handling, bartenders, bar servers, restaurant staff, housekeeping Playmakers and Security staff. We can’t wait to play our summer 2026 trip! Special shout out to the Quiet Pool bartenders who were close to our room and took great care of us all week. The Bash bartenders were always fast and friendly and remembered our drink orders."

"Food was great all around. Many options so never got tired of the choices. Overall great. Only some downsides: bed was not the most comfortable, resort credits were not what we thought that would be and having to get up extra early to claim chairs by the pool. "

"We had a fantastic experience during our stay at Moon Palace Cancun. The resort was beautiful, the service was excellent, and every staff member we interacted with was friendly and attentive. From the food to the amenities, everything contributed to a relaxing and enjoyable vacation. It was awesome for our end-of-year family vacation. Well maintained rooms and overall hotel accommodations. We truly enjoyed our time here and will definitely be coming back. Highly recommended for anyone looking for a great all‑inclusive getaway!"