London Hotel Guide - Capital Helpline hotels in London, United Kingdom.

"Clean room, friendly staff and a can’t-beat location"

"I absolutely loved the hotel's location; the room I booked this time allowed me to lie in bed and watch the crowds of people walking on the bridge, such a wonderful experience! However, the cleanliness still leaves room for improvement. Furthermore, the sound of the door closing on the first floor is incredibly loud—every single time—and it is truly agonizing! I recommend avoiding rooms on the first floor!"

"Location was great; everything else was NOT. They are like the cheapest of the cheap airlines that nickel and dime you for everything: $80 for a few hours of early checkin, $25 for holding your bag, no fresh towels or linens for a 5 night stay, no garbage removal, no coffee, no nothing!"

"Would love it if tea coffee in room but all great other than that"

"Modern hotel short walk to The Eye, Big Ben, The Parliament and Westminster Abby all with 5-10 mins"

"Wonderful place to stay. Staff was friendly and very helpful. Can’t wait to return. "

"Park Plaza was in a perfect location for access to London. We were able to walk most places. The room was clean and set up well. Friendly helpful staff. It’s our third time there and will return again. "

"Property was clean, smelled fresh, and staff was friendly. "

"I cannot say enough good things about this hotel. From the moment we arrived, we were greeted by the friendliest staff and were impressed with the hotel's architecture and location. The hotel is conveniently located right near the Embankment Station, as well as very walkable to many sight seeing activities. We had the London Eye and an array of pubs, restaurants, and shopping within a short distance: the Palace was a 20-minute walk away (and a lovely walk through London's beautiful buildings and parks), Big Ben, Abbey, and Parliament were only a 10-minute walk. The hotel is beautiful, and our room was lovely. This trip was for myself and my 10-year-old, and I upgraded us to a room with a view of the river in the London Eye and have no regrets - it really added to our experience to be able to see the London city lights and the London Eye from our room. After a long day of walking and activities, we really enjoyed relaxing in our room and having access to the gym and hotel restaurants. Highly recommend this hotel to anyone visiting the London area, especially for tourist activities. I would absolutely stay here again and again. "