San Juan Hotel Guide - Carribbean Cinemas Metro hotels in San Juan, Puerto Rico.

"No electricity for11 hours No hot water upon arrival for 45 minutes. No phone timo contact front. No response to text inquiring when electricity would resume "

"Just awesome customer service!!"

"Had such a great stay! The hotel is in a great area, we were able to walk down the road to get dinner every night. Big perk is having the pool and the Condado lagoon right at the hotel! "

"This was an absolutely wonderful hotel, the staff was kind, it was clean, and exactly what we needed, including the pool and hot tub. There was construction happening, which is advertised on the website and meant to grow the hotel into its IHG brand. We were accommodated in a phenomenal way when we mentioned noise to staff. Truly a wonderful experience! So happy to have stayed there."

"There was no view only buildings. Our room was 712 the housekeepers assembled out there it was loud. The AZc was loud very loud, the showeer head needs changing, it did not flow together"

"10/10 stay "

"It was clean overall but tacking on an obligatory $43 a night extra fee that the hotel dictates how to spend was not appreciated. $5 at snack shop with only choice is a bag of chips!"

"The LaConcha exceeded or expectations for our first visit to PR! Beautiful interior. Comfortable suite and bed! Everything you need is right on the premises, yet you have plenty of options within walking distance on the main strip with many restaurants, stores, and gift shops. We have no complaints and look forward to going back!"

"Nice view"