Carsphairn Hotels

"Lovely room . "

"AVOID We stayed here for a friend’s hen weekend. The experience was overshadowed by the host’s behaviour after our stay.Property issues:•No hot water for the first 24 hours•Ants in the bathroom•Pre-existing marks on furniture and carpets•Bed delivery blocking the front door•Poorly finished en-suite with exposed plaster•Hot tub speakers not working•Advertised for 12 guests, but host insurance only covers 10Before arrival we were sent an extensive list of rules. After checkout, the host made multiple allegations, including touching curtains, marking units, wearing heels on carpets and dancing on furniture — all of which we strongly dispute.Despite leaving the house as found, I received 17 accusatory messages, including 10 whatsapp messages at 2:30am in one night. VRBO advised me to block the host due to the volume and tone of communication.The host said she had a camera inside the property that were ‘removed when guests arrived’ this raised alarm bells with us! During communication she referenced that she needed specialist treatment and that her nephew also needed paid treatment; which made the situation feel like she was making these accusations to claim damage deposit money. Overall, the repeated accusations and late-night messages and harassment over the course of a week, caused significant stress. We would advise future guests to avoid this property unless you want a long list of rules and harassment and accusations afterwards. "

"clean room staff friendly "

"Room was not of the standard off the rooms we normal get,and was on second floor with no lift access(husband ill health ,asked for room lower down,wanted extra £60 for 2nights .everything else was perfect as usual,and we are regular visitors !"

"We thoroughly enjoyed our visit. The room was warm on our arrival, and had everything we required for our overnight stay. The room was clean and had plenty cupboard space. Breakfast the next morning was cooked freshly by Michelle, who was a great host. We will definitely be back on our next visit to the area."

"Fantastic place spacious and clean. Lovely walks in the grounds and a great location for trips out."

"We were deeply satisfied with the amazing food during our stay. The front desk staff was professional, dedicated, and accommodating, which we truly appreciated after a very long journey. Additionally, our room was very clean and perfectly serviced every day. The views and the grounds were once-in-a-lifetime and provided memory-making perfection—even in February. "

"We had a lovely stay here, the house was stunning as was the location. The host went above beyond to make our stay memorable. There were a few glitches while we were there (just bad luck) but Gavin was excellent, responding quickly and he generously refunded us a night of our stay. Other reviews mention the water, this really isn't an issue its a private water supply which is common in Scotland.. boil it or bring your own! "

"Perfect for weekend break with friends. Great spot to explore the area. Hot tub, fire pit and grounds wonderful. Definitely consider returning for our 26 weekend break. "